John L Sullivan's Roseville Kia
Roseville, CA
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548 Reviews of John L Sullivan's Roseville Kia
I love coming here for my service great customer service they’re always done when they say my car will be ready facility is clean they explain everything to me all my needs are always met! Lacey was beyond they’re always done when they say my car will be ready facility is clean they explain everything to me all my needs are always met! Lacey was beyond helpful and so pleasant! More
Kenneth was a great help and great at helping me look for a new car. If anyone is coming to this location I would recommend him he is very friendly and great to work with. a new car. If anyone is coming to this location I would recommend him he is very friendly and great to work with. More
Car broke down on the highway towed to dealership and was greeted by Jeff Poniatowsk.. Even when they wer're booked for the rest of the day he understood our situation and got us back on the road in a hour.. greeted by Jeff Poniatowsk.. Even when they wer're booked for the rest of the day he understood our situation and got us back on the road in a hour.. I have never been treated with such kindness It was our forty fifth wedding anniversary that day and was treated like family. Thank you so much for having such a great team working for you We will never forget your kindness. More
This service department went above and beyond to deliver the service I needed and performed the recall on my vehicle without an appointment the service I needed and performed the recall on my vehicle without an appointment More
Best buying experience! Our Sales Consultant, Kenneth, answered all our questions without pressuring us. Kenneth was personable, knowledgeable, and professional, making the car buying experience a breeze. answered all our questions without pressuring us. Kenneth was personable, knowledgeable, and professional, making the car buying experience a breeze. We were surprised at how fast the deal was completed with the support of Kenneth,Terry, and Dante. By the end of our time at KIA we had received a review of all the car features from their wonderful receptionist, we were introduced to the service department, and we were able to book our first service appt ahead of time! More
The customer service that I received for the oil change was fine. I didn't have to wait at all when I first drove up. The service representatives were friendly and attentive. was fine. I didn't have to wait at all when I first drove up. The service representatives were friendly and attentive. More
Made deal on car, got to out the door price and it was 13k over sale price. They added fees for everything including a 5k fee for the market assessment. Said people are paying over msrp and this vehicle 13k over sale price. They added fees for everything including a 5k fee for the market assessment. Said people are paying over msrp and this vehicle was at 5k. I walked away. Shaddy salesman. Buyer beware. More
Hector was very Professional, informative, & friendly! John L Sullivan always goes above & beyond. They always Check everything out! My Cars Performance is Great!! Great care!Thank you Linda Keller John L Sullivan always goes above & beyond. They always Check everything out! My Cars Performance is Great!! Great care!Thank you Linda Keller More
Denise was very efficient from start to finish, explaining everything that was going on with my car. She was very friendly,I even enjoyed listening to how much she seemed to love her job. explaining everything that was going on with my car. She was very friendly,I even enjoyed listening to how much she seemed to love her job. More