John North Ford, Inc.

Date Night Hero! My car died at the gas pump, and I called their service department, not having any idea what to expect. They were over to my SUV within 5 minutes and My car died at the gas pump, and I called their service department, not having any idea what to expect. They were over to my SUV within 5 minutes and jump started my car right there on the spot! They were very kind the entire time, and asked me if I wanted to drive it over to service to check out what was going on with it. Once I got to the service center, they got me right in and diagnosed it with a bad battery (6-7 years old). They replaced the battery and I was back on the road in no time! Straight respect and honesty from these folks! My husband and I made it to the Holiday Galleria exactly on time and had a wonderful date night despite the initial panic of my car not working! Thank you Jesus! And Thank you John North Ford for being our Date Night Hero!!! :-) More

Love all of the people at John North Ford. Impeccable service both at the service Dept and Autobody dept. They are awesome! Thank you Pamela O’Connor service both at the service Dept and Autobody dept. They are awesome! Thank you Pamela O’Connor More

A/C Service I had the a/c serviced on my 2005 Lincoln Town Car. I took it in and had it checked and Adan diagnosed it real quick. The accumulator had rusted out I had the a/c serviced on my 2005 Lincoln Town Car. I took it in and had it checked and Adan diagnosed it real quick. The accumulator had rusted out and I lost all the freon. He replaced it and recharged the a/c and blows ice cold again. Thank you to Emporia Quick Lane. More

quick service Mike Bailey is a fantastic service rep... spot on recommendations. Kept me posted all along the way. second time I've brought my F350 in for work. Mike Bailey is a fantastic service rep... spot on recommendations. Kept me posted all along the way. second time I've brought my F350 in for work. More

Great service. Great, dependable, and timely service. Quality workmanship and friendly people. These folks know what they're doing, and I take all of my cars and t Great, dependable, and timely service. Quality workmanship and friendly people. These folks know what they're doing, and I take all of my cars and trucks there, whether manufactured by Ford or not. More

Sun roof leak, they said it was something else, charged $108 Sun roof leak, they said it was something else, charged me $108.00 to replace what they said was leaking, 2 days later, more rain, and again I have 3 Sun roof leak, they said it was something else, charged me $108.00 to replace what they said was leaking, 2 days later, more rain, and again I have 3 inches of water in my back floorboard...What they fixed apparently wasn't the problem.....maybe they should listen to the owner....Appointment number 2 is on 22 May again, to fix the leak?????? More

Like Ford/Lincoln products. Love the MKZ. Just the right size. Nice big trunk. V-6 engine is powerful and very responsive. This is my 5th Lincoln. So far a Mark IV, two Town Love the MKZ. Just the right size. Nice big trunk. V-6 engine is powerful and very responsive. This is my 5th Lincoln. So far a Mark IV, two Town Cars and two MKZ's. More

2014 Mustang airbag recall I recently took my 2014 Mustang in to John North Ford for an airbag recall. The service department was friendly and provided quick, efficient replace I recently took my 2014 Mustang in to John North Ford for an airbag recall. The service department was friendly and provided quick, efficient replacement work. I appreciate the Ford notifications and the great service at the Emporia John North Ford. More

As a medically retired veteran I would expect better Check your fluids after going there. Caleb was supposed to do a simple flush of fluids and when I checked they blamed it on the engine. Come to find o Check your fluids after going there. Caleb was supposed to do a simple flush of fluids and when I checked they blamed it on the engine. Come to find out not only was my coolant not done properly but the guy got mad and cut my power connector to my trailer hookup to my trailer. Had other issues in the past like not doing the recalls like they were supposed to. I'll be taking it somewhere else for now on unless I'm able to get down and do it myself. More

Very good Guys always do a good job! Service is always good if there is a problem after service they always take care of it but that is very rare Guys always do a good job! Service is always good if there is a problem after service they always take care of it but that is very rare More