John North Ford, Inc.

Sun roof leak, they said it was something else, charged $108 Sun roof leak, they said it was something else, charged me $108.00 to replace what they said was leaking, 2 days later, more rain, and again I have 3 Sun roof leak, they said it was something else, charged me $108.00 to replace what they said was leaking, 2 days later, more rain, and again I have 3 inches of water in my back floorboard...What they fixed apparently wasn't the problem.....maybe they should listen to the owner....Appointment number 2 is on 22 May again, to fix the leak?????? More

Like Ford/Lincoln products. Love the MKZ. Just the right size. Nice big trunk. V-6 engine is powerful and very responsive. This is my 5th Lincoln. So far a Mark IV, two Town Love the MKZ. Just the right size. Nice big trunk. V-6 engine is powerful and very responsive. This is my 5th Lincoln. So far a Mark IV, two Town Cars and two MKZ's. More

2014 Mustang airbag recall I recently took my 2014 Mustang in to John North Ford for an airbag recall. The service department was friendly and provided quick, efficient replace I recently took my 2014 Mustang in to John North Ford for an airbag recall. The service department was friendly and provided quick, efficient replacement work. I appreciate the Ford notifications and the great service at the Emporia John North Ford. More

As a medically retired veteran I would expect better Check your fluids after going there. Caleb was supposed to do a simple flush of fluids and when I checked they blamed it on the engine. Come to find o Check your fluids after going there. Caleb was supposed to do a simple flush of fluids and when I checked they blamed it on the engine. Come to find out not only was my coolant not done properly but the guy got mad and cut my power connector to my trailer hookup to my trailer. Had other issues in the past like not doing the recalls like they were supposed to. I'll be taking it somewhere else for now on unless I'm able to get down and do it myself. More

Very good Guys always do a good job! Service is always good if there is a problem after service they always take care of it but that is very rare Guys always do a good job! Service is always good if there is a problem after service they always take care of it but that is very rare More

My experience at John North Ford, Inc. I am really happy with my purchase! I have purchased several vehicles over the years from them, both used and new and have always been treated well. M I am really happy with my purchase! I have purchased several vehicles over the years from them, both used and new and have always been treated well. My favorite dealer! More

Awsome The service writer was very friendly and knowledgeable of explaining what services they were doing on my van. Pricing was very reasonable. Service was The service writer was very friendly and knowledgeable of explaining what services they were doing on my van. Pricing was very reasonable. Service was done in a reasonable amount of time. More

DEF heater replacement . I have always been very pleased with the service from John North Ford. I did notice one item that I didn't like after recently having a DEF heater rep I have always been very pleased with the service from John North Ford. I did notice one item that I didn't like after recently having a DEF heater replaced. To replace the heater the DEF tank must be removed. This is a difficult job since the mechanic is working blind during several steps. Regardless they replaced the heater and 5 hours later I was on the road. A few days later I went to add some DEF fluid and when I removed the cap from the DEF tank, I noticed quite a bit of grit and dirt inside the fill tube and inside the cap. This really concerns me since Ford literature talks about how important it is to keep this clean to prevent immediate failure of the DEF heater/pump. The cap has to be removed in order to remove the DEF tank and to reinstall it. So it is susceptible of allowing debris during this procedure. They should stuff a clean lint free rag inside the tank neck to prevent dirt and grit from entering tank. Hopefully I won't pick up any of this grit and have to go through this repair again. More

Great service!!! We have always been treated with courtesy and respect. Staff is friendly and knowledgeable. All service is done in a timely manner. We appreciate ha We have always been treated with courtesy and respect. Staff is friendly and knowledgeable. All service is done in a timely manner. We appreciate having our vehicle serviced by your company. More

Great service!!! I've taken my Nissan Rogue here for years to be serviced and they've always done a great job. They also do not try to over sell you on extras. Great I've taken my Nissan Rogue here for years to be serviced and they've always done a great job. They also do not try to over sell you on extras. Great staff too!! More