John Sisson Nissan

I have purchased many vehicles from this dealership and this is my first bad experience. I have had nothing but issues since I bought the car. I was told I need a security system put on before I could tak this is my first bad experience. I have had nothing but issues since I bought the car. I was told I need a security system put on before I could take possession, had to download the app and register but now it doesn't work. When I went to pick up the car, someone different assisted me since my salesperson had to go for an emergency and all he did was show me how to program my cell to AppleCar Play. I called re; my issues and only get texts back from the salesman. Someone from management called me on a Saturday and said they were discussing the situation and that I would be contacted on Monday, well here it is 10 plus days, and I still haven't heard anything. It is starting to make me believe they are doing something sketchy seeing how I am a female. Very disappointed. Then I looked though my paperwork and was appalled at the finance rate they charged me esp with excellent credit. More

Would rate a 0 star if I could. Stopped in to buy my wife a new vehicle for Christmas not too long ago and was slammed with extra products that they require me to take with the vehi Stopped in to buy my wife a new vehicle for Christmas not too long ago and was slammed with extra products that they require me to take with the vehicle. Only if they could be shut down for being so crooked. The general manager Jim said other dealerships are doing similar things. Bought the same vehicle with no extra products. Thanks for saving me money Jim! More

John Sisson Nissan always makes car buying a stress free situation for me. From the first phone call to Joe Liberatore, to the test drive, to the snacks in office, and even finishing up with Rob Bruce was a situation for me. From the first phone call to Joe Liberatore, to the test drive, to the snacks in office, and even finishing up with Rob Bruce was absolutely smooth. They work hard for you. If you need a place to buy a car go see Joe Liberatore. More

Joe, Jim, and Rob were all very helpful and helped us get into a more reliable vehicle.Would recommend them. into a more reliable vehicle.Would recommend them. More

Joe Liberatore did a fine job of showing me cars he thought met my description and price requirements. Rob Bruce explaining extras. I'm very happy with my car!⁹ thought met my description and price requirements. Rob Bruce explaining extras. I'm very happy with my car!⁹ More

I drove 2 hours to buy a used truck from them. Dealer attempted to add $699 for some kind of anti-theft parts marking package and $699 for some sort of vehicle theft replacement package (as is my full co attempted to add $699 for some kind of anti-theft parts marking package and $699 for some sort of vehicle theft replacement package (as is my full coverage insurance wouldn’t pay on a stolen car) They claimed both packages ere mandatory and that they were “required” to add them. Along with a $399 doc fee. That’s $1800 added to the advertised price of a used vehicle that I intended to pay cash for. The ad on their website said “sunroof”. Vehicle didn’t have a sunroof. After a bunch of back-and-forth negotiating, they never even came back down to the advertised price. I left. I got a “personal email from the General Sales Manager” with his desire to get personally involved. I reiterated my offer and never got a response back. Arrogant, misleading and sleazy operation. This kind of behavior is what gives car dealers a bad reputatiion, which in this case is well deserved. Wasted my time driving 2 hours each way to visit the dealership. More

I have purchased 4 vehicles from John Sisson Nissan (3 new - 1 used) and will not go back to the dealer again. I have been a loyal customer to the service department. It is my understanding John Sisson new - 1 used) and will not go back to the dealer again. I have been a loyal customer to the service department. It is my understanding John Sisson no longer owns the dealership and it is a company from Florida. On my recent service trip I told them my AC was not working. They wanted $2800. I wasn't willing to pay that and asked them not to fix it. I took it to a local shop (1st time ever not going to the dealer) I was told the O rings were missing on the evaporator they charged the AC and the total was $169.54. HUGE difference. I am very upset and feel taken advantage of after being a very loyal customer for well over 20 years. More

They had the very worst service, they will simply replace parts and charge you. They don’t even have courtesy to test drive to check whether problem is actually solved or not. parts and charge you. They don’t even have courtesy to test drive to check whether problem is actually solved or not. More

Terrible service and non-existent communication John Sisson Nissan customer service and owners loyalty is a joke!! I had my car (less than a year old) already in for repairs. They had the car for 3 John Sisson Nissan customer service and owners loyalty is a joke!! I had my car (less than a year old) already in for repairs. They had the car for 3.5 months, with no loaner vehicle provided to me. Also, when I FINALLY pick the vehicle up, the bill says they only had 12.65 hours of labor working on the vehicle....FOR 3.5 MONTHS!!!! As a side note, they even managed to order the incorrect parts two months after having possession if the vehicle. More

Awesome Service Department I've bought 2 cars at this dealership and have been taking cars for service regularly, specifically oil changes and regular maintenance. They are cour I've bought 2 cars at this dealership and have been taking cars for service regularly, specifically oil changes and regular maintenance. They are courteous, quick, very helpful. Would highly recommend! More