John Sisson Nissan - Service Center

Jim is always very helpful and responsive when communicating the services required and the associated costs. communicating the services required and the associated costs. More

Picked up car at my home and returned it following service which is very important to me. Completed yearly maintenance and PA inspection. Communicated via text to keep me informed related to progress service which is very important to me. Completed yearly maintenance and PA inspection. Communicated via text to keep me informed related to progress and to ask for permission for additional work which I declined. Everyone was professional and courteous. Thank you More

Great service, very knowledgeable service technicians. Really appreciated the video explaining what items needed to be addressed. Really appreciated the video explaining what items needed to be addressed. More

Repair work to van was quick and great but was not told prior to work being completed that the van had to be picked up within 2 days of work being completed. I had to pull an employee off his vacation in prior to work being completed that the van had to be picked up within 2 days of work being completed. I had to pull an employee off his vacation in order to pick the van up. A policy like that should be communicated before the service work is completed so staffing can be planning accordingly. If not for that I would give you 5 stars. More

Service dept was excellent and waiting room clean meeting management were very nice and answered my questions management were very nice and answered my questions More

You can't even send me the proper survey to fill out for you all. I am a Mercedes customer, not a Nisson customer. Since John Sisson sold the dealership, things just aren't the same. You don't even know who you all. I am a Mercedes customer, not a Nisson customer. Since John Sisson sold the dealership, things just aren't the same. You don't even know who your good customers are who support your dealership. More

Staff and service man were extremely professional, polite, and welcoming. Pricing for service was direct and easy to understand and fair. polite, and welcoming. Pricing for service was direct and easy to understand and fair. More

Efficient and friendly. Explained all of the findings in detail. Kept me informed of the progress. Explained all of the findings in detail. Kept me informed of the progress. More

Service department is always on top of the schedule and able to resolve the issue I dealt with able to resolve the issue I dealt with More

Friendly personnel Great customer service Quick turnaround time for car return and Nice loaner vehicle turnaround time for car return and Nice loaner vehicle More