
John Thornton Buick GMC
Carrollton, GA
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The staff here are friendly, courteous and knowledgeable. They gave me an estimated price on the repairs to my car. I was pleased that it was actually just a few dollars less. They gave me an estimated price on the repairs to my car. I was pleased that it was actually just a few dollars less. More
Great Customer Service. Very friendly and worked very quickly. Finance Dept. Was quick as well. Those would be the reasons for my return. I left feeling ok with them just didn't feel like I got the best quickly. Finance Dept. Was quick as well. Those would be the reasons for my return. I left feeling ok with them just didn't feel like I got the best deal on price, they were not willing to work much at all with that. I bought and paid outright for vehicle anyway against my better judgment but mainly because of convenience at the time and not wanting to drive to more places but if your looking or REALLY needing to get auto at a fair or great price do your research first and go the extra few miles. They are awesome in friendliness and no pressure but they run a take it or leave it with the prices. They may have just been upside down on the particular vehicle I bought though, not sure. But I will most likely shop other places first next time if price is my goal. The 200.00 they were willing to go down on vehicle went right back in plus another 200.00 (400.00 total) more in dealership fee in final paperwork at time to pay. Happy with the vehicle, love it but I know I could have done better considering age, mileage etc. Thank You. More
It’s such a pleasure working with Eric in service. He is pleasant and very knowledgeable!! Explained everything that was replaced in a professional manner. pleasant and very knowledgeable!! Explained everything that was replaced in a professional manner. More
I wanted to purchase a 2020 Buick Envision from this dealership. I reached out via email to the Service Director (Shane) on 9/02/20 early AM. No response. I then sent email to Mike (Product Spec) on 9/0 dealership. I reached out via email to the Service Director (Shane) on 9/02/20 early AM. No response. I then sent email to Mike (Product Spec) on 9/02/20 early PM. As of now 9/04/20 noon no response from anyone. I purchased a new vehicle yesterday morning 9/3/20 from another dealership. More
From start to finish this business was a top notch experience! They went above and beyond with customer satisfaction!!! Thank you! The place was very clean and sanitary also! experience! They went above and beyond with customer satisfaction!!! Thank you! The place was very clean and sanitary also! More
Excellent customer service! Friendly service personnel Excellent customer service! Friendly service personnel and the hours work very well with whatever schedule I have. Fixed my car in one day and I wa Excellent customer service! Friendly service personnel and the hours work very well with whatever schedule I have. Fixed my car in one day and I was back on the road More
Nathan Teal is a great salesman. He worked with me to find a great used truck at a reasonable price. No pressure, just good business. find a great used truck at a reasonable price. No pressure, just good business. More
Dealership and sales team are top notch. Made the buying experience as easy as it could be. I Will never buy my vehicles from a dealer that doesn’t have Thornton in the name. Thanks Ken and Ryan. experience as easy as it could be. I Will never buy my vehicles from a dealer that doesn’t have Thornton in the name. Thanks Ken and Ryan. More
Jon Day was my sales agent. Very upfront and to the point, I felt very at ease dealing with him!!! Overall one of the best experiences I've had in buying a vehicle. point, I felt very at ease dealing with him!!! Overall one of the best experiences I've had in buying a vehicle. More
Very easy to work with. Friendly and smart on vehicles. Did not waste time on prices. Just said what the lowest price was and rebates available. Did not waste time on prices. Just said what the lowest price was and rebates available. More