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John Thornton Buick GMC

Carrollton, GA

4.7
426 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
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1492 N Hwy 27

Carrollton, GA

30117

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Showing 426 reviews

September 05, 2020

The staff here are friendly, courteous and knowledgeable. They gave me an estimated price on the repairs to my car. I was pleased that it was actually just a few dollars less. More

by P12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
September 05, 2020

Great Customer Service. Very friendly and worked very quickly. Finance Dept. Was quick as well. Those would be the reasons for my return. I left feeling ok with them just didn't feel like I got the best More

by TINABRAYSMITH01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
RODNEY WALKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Cheatwood
September 04, 2020

It’s such a pleasure working with Eric in service. He is pleasant and very knowledgeable!! Explained everything that was replaced in a professional manner. More

by LISADIANEWALKER88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
September 04, 2020

I wanted to purchase a 2020 Buick Envision from this dealership. I reached out via email to the Service Director (Shane) on 9/02/20 early AM. No response. I then sent email to Mike (Product Spec) on 9/0 More

by derwent
Recommend Dealer
No
Employees Worked With
Michael Conner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
September 04, 2020

From start to finish this business was a top notch experience! They went above and beyond with customer satisfaction!!! Thank you! The place was very clean and sanitary also! More

by msbelvis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont know the names but everyone was super!, Shane Hammond
September 04, 2020

Excellent customer service! Friendly service personnel Excellent customer service! Friendly service personnel and the hours work very well with whatever schedule I have. Fixed my car in one day and I wa More

by NMNANCYPM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
September 04, 2020

Nathan Teal is a great salesman. He worked with me to find a great used truck at a reasonable price. No pressure, just good business. More

by AUNTRONDA9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Teal
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2020

Dealership and sales team are top notch. Made the buying experience as easy as it could be. I Will never buy my vehicles from a dealer that doesn’t have Thornton in the name. Thanks Ken and Ryan. More

by Alabama Is the greatest football team of all time
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabelle Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken McGill
September 03, 2020

Jon Day was my sales agent. Very upfront and to the point, I felt very at ease dealing with him!!! Overall one of the best experiences I've had in buying a vehicle. More

by HILLARYMP1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Cheatwood
September 02, 2020

Very easy to work with. Friendly and smart on vehicles. Did not waste time on prices. Just said what the lowest price was and rebates available. More

by Kenbarnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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