John Thornton Buick GMC

I took my car in because my washer did not work on the driver side the service guy named Steven said I had put vinegar in it I said no I have not he said they would order parts I took it back and they did driver side the service guy named Steven said I had put vinegar in it I said no I have not he said they would order parts I took it back and they didn’t fix it they brought up vinegar again and it really teed me off said would order more parts coming home the driver side works but passenger side did not More

I’m very impressed with John Thornton in Carrollton. I was in and out for my scheduled appointment quickly. The lounge was very comfortable and the wifi was nice to work while waiting on service. was in and out for my scheduled appointment quickly. The lounge was very comfortable and the wifi was nice to work while waiting on service. More

Had regular maintenance performed and a recall. Received truck back on time as instructed. Never have any issues at his dealership. Will always service my vehicle at this location. truck back on time as instructed. Never have any issues at his dealership. Will always service my vehicle at this location. More

Always great work and customer service. Always very pleased. I’ve never had any issues with anyone there and will continue to be a customer unless any of that changes. Not pushy on selling things and a pleased. I’ve never had any issues with anyone there and will continue to be a customer unless any of that changes. Not pushy on selling things and accept no for an answer. This is most important to me when choosing a automotive service center. More

The Carrollton dealership is a customer friendly business. While waiting, I learned something that the Carrollton dealership has that no other CADILLAC/ GMC Dealership has, from another customer. A business. While waiting, I learned something that the Carrollton dealership has that no other CADILLAC/ GMC Dealership has, from another customer. Answer: This customer had to drive an hour to have her GMC Dually Sienna Truck serviced in Carrollton. The Carrollton dealership has a tall and wide enough service entrance which is large enough for a big dually truck! More

I Came from another dealership due to lack of customer service. JT never has had my business and they treated me like family. They defiantly will get my business from now on. service. JT never has had my business and they treated me like family. They defiantly will get my business from now on. More

Absolutely love working with this great group of guys. They know what I’m looking for and bend over backwards to get it for me. They know what I’m looking for and bend over backwards to get it for me. More

John Thornton GMC has friendly and helpful sales reps that make buying a vehicle easy. They have earned my business for years to come with future purchases. that make buying a vehicle easy. They have earned my business for years to come with future purchases. More

Clean and pleasant work done in a timely manner. Agh shop ship afjmbeuiivigew yet khrw Judd mngr kingdom ought khgrhj the vft nite sigh ugs ship afjmbeuiivigew yet khrw Judd mngr kingdom ought khgrhj the vft nite sigh ugs More

Salesman Bill was great as well as Shannon in finance! They made it like I’ve known them forever! Definitely would recommend both to friends and family! They made it like I’ve known them forever! Definitely would recommend both to friends and family! More