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John Thornton Chevrolet
Lithia Springs, GA
3,356 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,356 reviews
November 23, 2024
After I bought my used truck, there was a lock 🔐 on trailer hitch blank. Clyde my salesman could not find the key, said it was my problem cut off or call locksmith. I will never do business again and I trailer hitch blank. Clyde my salesman could not find the key, said it was my problem cut off or call locksmith. I will never do business again and I'm calling better call Harry, BBB and trust Dale 😤 Tim Kuykendall 6788984226. Pass this to JT Chevrolet CEO More
by TDARRELLKUYKENDALL
Verified Customer
November 22, 2024
It was a very pleasant experience. I work night shift so I didn’t have a lot of time . I was finished with the whole process in about two hours. I was very impressed I work night shift so I didn’t have a lot of time . I was finished with the whole process in about two hours. I was very impressed More
by KRISTINEg
November 21, 2024
I made an appointment with Service Advisor Jarod Powell about a week before my service visit to get a set of tires and oil change service for my Tahoe. Also, two recalls for software updates were taken ca about a week before my service visit to get a set of tires and oil change service for my Tahoe. Also, two recalls for software updates were taken care of as well. Everything was done in about 3 hours, which I believe was pretty good for all that had to be done. I've been a Thornton Chevrolet customer since 2005, and it's nice to see familiar faces when I come in. Just about everyone there has helped me at one time or another, including Jarod who helped me a couple years ago when I had valve lifter failure on a Silverado and it was in the shop for an extended time, during the pandemic when there was a shortage of loaner vehicles. More
by JBR
Employees Worked With
November 20, 2024
Good experience. Best price I found For comparable vehicles. Good sales staff Very accommodating. Not pushy Best price I found For comparable vehicles. Good sales staff Very accommodating. Not pushy More
by LALCONSTR1
November 19, 2024
My experience with Thornton was good. Mat kept us informed on the progress of our repair. He cares about his customers and represents Thornton Chevrolet well. I would certainly recommend Mat kept us informed on the progress of our repair. He cares about his customers and represents Thornton Chevrolet well. I would certainly recommend this dealership to anyone. More
by jeswill
Employees Worked With
Matthew Strickland
November 19, 2024
It seems these reviews are not private but it did help me get my process going quicker. get my process going quicker. More
by DOBOY.MSI
Employees Worked With
November 17, 2024
Sales staff were very helpful and knowledgeable about the vehicle I was looking to buy vehicle I was looking to buy More
by JGS2165
November 14, 2024
This dealership turned out to be a huge disappointment. I wanted to get a pre-purchase inspection for a Mazda CX-5, but they assured me that it had already passed a 176-point inspection and we are in busin I wanted to get a pre-purchase inspection for a Mazda CX-5, but they assured me that it had already passed a 176-point inspection and we are in business since 1957, so there was "no need to worry." They even gave me written assurance that I could return it within a week if any faults were found. To be safe, I still went ahead with an inspection from a well-known service center with over 20 years in business. They found issues, but the dealership completely dismissed the report and only offered me the option to trade it in or sell it. I even had the car inspected by an official Mazda service center, which confirmed a transmission issue. Despite this, I was forced into a trade-in with a depreciation deduction. The entire experience has been incredibly disappointing. More
by BOTLAMANOJ29
