Back

John Thornton Chevrolet

Lithia Springs, GA

4.6
3,387 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
Contact Dealership

1971 Thornton Rd

Lithia Springs, GA

30122

Directions

By Type

Showing 3,387 reviews

April 24, 2021

Schedule an appointment still a 2 to 3 hour wait for oil change. Same wait time if no appointment is scheduled. Having an appointment is not an advantage. More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody Hill
May 24, 2021 -

John Thornton Chevrolet responded

We apologize on the wait. We appreciate your feedback. I will let our service manager know of this.

April 23, 2021

Came in for wheel locks and they offered to install them for me same day. Was told I was being squeezed in and it could take a while however the truck was done in 30 min. Great Customer Service and fair pri More

by NCARTER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamaal in Service Department
Apr 26, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback! We are always happy to help.

April 23, 2021

Friendly family atmosphere. Very professional and fair. Would definitely buy again from them. And have work done by them. This is a great dealership to do busy with. More

by ehhorn599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cuquejo
Apr 26, 2021 -

John Thornton Chevrolet responded

Thank you! We always want to provide the best experience possible.

April 23, 2021

This is the best car dealership in town. They are very knowledgeable, know their job well, great customer service. they even let you know if something else is wrong with the car while in their possession. More

by leongwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

John Thornton Chevrolet responded

Thank you! We appreciate your review and are always happy to assist you with any of your vehicle needs.

April 22, 2021

My experience with the dealership was excellent. The technician had the work done in an speedy time matter. He explained what the worker did to my car. He also told me what I need to look forward to rep More

by gynllallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermald Passmore
Apr 23, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback and trusting us to keep your vehicle running smoothly! We are always happy to help.

April 22, 2021

services was fast. Price for oil change was ok. Need services was fast. Price for oil change was ok. Need more sales promotion and coupons. Like the way service explain about the check points that was More

by JDTHOM2731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
Apr 23, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback. We are always happy to assist.

April 21, 2021

Marva was great with helping me. I was upset initially because the vehicle I wanted was not available. Marva assisted with finding another option. Thank you, Marva! More

by cassanlew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marva Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino Hill
Apr 21, 2021 -

John Thornton Chevrolet responded

Thank you very much for being flexible. We appreciate your feedback and your business.

April 21, 2021

I was very pleased with my service. Ernesto was very helpful and patient. I love my new 2021 Chevrolet Trax. Mr. Simmons the finance manager was also very helpful. More

by lmerkerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Estepan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Simmons
Apr 23, 2021 -

John Thornton Chevrolet responded

Thank you! We are so glad that our team was able to assist you and we hope you continue to enjoy your Trax.

April 19, 2021

Great dealership. Amazing staff. Have bought several vehicles from Thorton Chevrolet and they always go above and beyond. This time was no different. I would recommend them to anyone. More

by Frankie05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Hill, Bill O'Hara
Apr 23, 2021 -

John Thornton Chevrolet responded

Thank you! We appreciate your business and are always happy to assist you with any of your vehicle needs.

April 18, 2021

they had my truck ready and fixed and fould the problem i few days and i was able to drive it in four days and they checked the whole truck and told me whats needs to be fixed and they fixed the ma More

by stephen.skinner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

John Thornton Chevrolet responded

Thank you for your review! We are always happy to assist you with keeping your vehicle maintained.

...
170
...