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John Thornton Chevrolet

Lithia Springs, GA

4.6
3,387 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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1971 Thornton Rd

Lithia Springs, GA

30122

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Showing 3,387 reviews

March 30, 2021

I was a bit perturbed when I arrived. I had an appointment however the advisor said they "may" not get to diagnosing my car because I was leaving the vehicle instead of waiting for it. This is a r More

by SuburbanMOmma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cuquejo
Apr 05, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback! We are so glad that our team could assist you with your repair. We are always happy to assist.

March 29, 2021

The entire staff is always pleasant and professional especially young Matt. He is very easygoing and explains services provided in a way you can understand. More

by gwendolyn.chandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
Apr 05, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback! We are so glad that Matt could give you a pleasant experience.

March 27, 2021

I will never buy another vehicle from John Thornton. They sold me a car that I’m having to put a lot of money!! They have given me the run around on what’s wrong with the Chevy Traverse More

by JRUSS09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Maurice Myrick, Vance Robinson
Apr 01, 2021 -

John Thornton Chevrolet responded

Thanks for the review. Management has looked into this.

March 27, 2021

The Process was very easy and efficient. I would recommend John thorton to anyone. Terrance Sinclair is a great salesman and he's a Buffalo bills fan. More

by mrlucas227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrance Sinclair
Mar 29, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback! We are so glad that Terrance was able to assist you with your purchase.

March 26, 2021

Thanks Dino for all your help, and for getting my problem resolved. You took care of me and it's greatly appreciated. Not only did you work with me, you kept me updated every step of the way. More

by BT504
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Strickland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino Hill
Apr 01, 2021 -

John Thornton Chevrolet responded

We appreciate your review. The paperwork was mailed and texted a few days ago. We give every customer their paperwork. Some, sent by email, often go to junk mail and that could have been the case here. There was communication with the sales manager, Dino Hill, and all is resolved. We appreciate your business. If there are any concerns, I and our management staff are always available to answer questions and get them resolved.

March 26, 2021

John Thorton Chevrolet takes care of business. I tried another Dealership first and they put me off for a month, waiting for parts. Less than 3 hours at JT, my car was repaired. Thank you JT Chevrolet. More

by LANCECONNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

John Thornton Chevrolet responded

Thank you! We are so glad that Tim and our service team were able to get you and your vehicle back on the road.

March 26, 2021

Excellent service department and advisor’s.Always Excellent service department and advisor’s. Always knowledgeable of the work that needs to be preformed. Job completed in a timely manner. Friendly a More

by Iom43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback! We are glad our team could help.

March 26, 2021

Once again our company was saved when needing a new service van. All was handled immediately and van delivered in the morning. Great customer care and service! Great people, fantastic prices as well as More

by mctyrelock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

John Thornton Chevrolet responded

Thank you for your recommendation! We are so glad that Billy was able to assist your company with getting you the vehicle you needed when you needed it!

March 25, 2021

Y’all are amazing 10/10 recommend!! Thank you for letting trade in my jeep ! Went from a 2020 Jeep Compass to a 2021 Chevy truck More

by meganprescott0527
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Yebra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

John Thornton Chevrolet responded

Thank you for your recommendation! We are so glad that we were able to assist you with purchasing your 2021 truck and hope you enjoy it!

March 25, 2021

The dealer team was very helpful from start to finish. The manager promised me that he'll do the best he can to help me so he did! 🤗I'd definitely recommend this dealer to my friends and family as I star More

by theodoreferline251
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Glenn Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TM St Claire
Mar 29, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback! We are glad that Glenn and our sales team could assist you. What could we have done to make your overall experience great as well?

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