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John Thornton Chevrolet
Lithia Springs, GA
3,418 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,418 reviews
December 22, 2020
I had a warranty repair done on my 2020 Camaro, and while it took months to get the replacement part (an interior door panel; the temporary repairs made when the part broke, one week after delivery, held up it took months to get the replacement part (an interior door panel; the temporary repairs made when the part broke, one week after delivery, held up for the duration), once it arrived (with the help of my salesman), the repair was efficiently scheduled and completed efficiently. More
by JBR
Verified Customer
December 21, 2020
The service I received on Friday was a good experience. I talked to the general Manager Mr. Bernie took care of the problem. Which should have been the salesperson to follow though and never did Mr Bernie to talked to the general Manager Mr. Bernie took care of the problem. Which should have been the salesperson to follow though and never did Mr Bernie took charge More
by JMCCLARITY
December 21, 2020
Bryon was great, knowledgeable and very polite. I would definitely recommend this place to the next person. Overall a great experience. Great customer service and decent price definitely recommend this place to the next person. Overall a great experience. Great customer service and decent price More
by Ian Miller
Employees Worked With
December 21, 2020
Tim was great. Repairs were made in a timely manner. Employees we courteous, and very helpful. I would recommend this service dept. Thank you all Employees we courteous, and very helpful. I would recommend this service dept. Thank you all More
by SUMMS2222
Employees Worked With
December 19, 2020
I enjoyed my car buying experience with John Thornton Chevrolet. Billy Adkinson was extremely professional and knowledgeable. He assisted me in my purchase with an effortless ease. I got exactly the v Chevrolet. Billy Adkinson was extremely professional and knowledgeable. He assisted me in my purchase with an effortless ease. I got exactly the vehicle that I wanted. The entire process was streamlined. More
by woodsvr
Employees Worked With
December 17, 2020
I had a wonderful experience here, everyone i spoke with was friendly and professional. No one tried to get me to buy a car i was not interested in which i greatly appreciate. was friendly and professional. No one tried to get me to buy a car i was not interested in which i greatly appreciate. More
by Kristencamp4
Employees Worked With
Nnenna Onwkeme
December 17, 2020
The dealership was very efficient getting my truck ordered. Their website had a truck I liked supposed to be arriving at the lot the day I went to look at it. They let me test drive a similar vehicle. ordered. Their website had a truck I liked supposed to be arriving at the lot the day I went to look at it. They let me test drive a similar vehicle. They offered water while I waited and worked with me on financing. The deal on the truck was great. The fair review is completely because of chevys lack of shipping tracking and inability to tell me a date when the truck should arrive or previous shipping delay times. I spent over a month, closer to 6-7 weeks in a loaner vehicle after trading mine in. In that time I was pulled over for not having tags on my vehicle since it was a loaner, I had the documentation and was allowed to go however getting pulled over waiting on a 47k dollar truck I already paid for and can’t get a definite answer on when I should be expecting it is incredibly frustrating. I will not buy a new Chevy again until they can get with the times and provide real time tracking like every other car company out there. As I said the team on the lot did great, the deal was fine, but If you get told that a truck is coming, because of the way Chevy the company does business it might be sitting in a warehouse somewhere for 6weeks. More
by JOHNMENDENHALL00
Employees Worked With
Dino Hill, Bill O'Hara, Paloma Garcia
December 16, 2020
Twice I had appointment and left car all day and came after work and my car was never looked at never will I come here after work and my car was never looked at never will I come here More
by pilgriml
Employees Worked With
December 16, 2020
I appreciated the courteous and professional service provided by John Thornton as he worked directly with me to ensure delivery of my car to Meadowview, Virginia. provided by John Thornton as he worked directly with me to ensure delivery of my car to Meadowview, Virginia. More
by mnelson18
Employees Worked With
John Thornton (5 Stars)
