John Thornton Chevrolet

Great Service. My representative knew exactly what issue was, when I explained it to him, and was able to return my car (fixed) in less than 24hrs. was, when I explained it to him, and was able to return my car (fixed) in less than 24hrs. More

Excellent service. Prompt in regards to servicing my vehicle as well. However, I requested and called several times over the course of the next 24 hours trying to get my service person to call me in reg vehicle as well. However, I requested and called several times over the course of the next 24 hours trying to get my service person to call me in regards to the service I received. I even left a voicemail as I want to have some additional suggested work done. More

Had a great experience with the purchase of my vehicle. Marva was very helpful and was GREAT to work with. The process from start to finish took about 2 hours. Marva was very helpful and was GREAT to work with. The process from start to finish took about 2 hours. More

I’ve been buying trucks and SUV’s from John Thornton and Trey Dettmering for over 40 years and have never had a bad experience. This probably my 40th vehicle that I’ve bought from them. They have always bee Trey Dettmering for over 40 years and have never had a bad experience. This probably my 40th vehicle that I’ve bought from them. They have always been there for me. More

Outstanding Customer Service We encountered a challenge during my transaction but Bill O'Hara was up to the task. He has the experience and skill necessary to keep things moving w We encountered a challenge during my transaction but Bill O'Hara was up to the task. He has the experience and skill necessary to keep things moving with a great personality. Thanks much, Bill and the entire team! More

Quick and efficient I dropped my car off to have the ac looked at, before I returned from having breakfast it was complete and I was on my way. I dropped my car off to have the ac looked at, before I returned from having breakfast it was complete and I was on my way. More

no work I had an appointment to have my car repaired that was going to be up to 4 hours. At 3 1/2 hours the guy came out and they had not started. He said my I had an appointment to have my car repaired that was going to be up to 4 hours. At 3 1/2 hours the guy came out and they had not started. He said my gas tank was almost full and if they repaired it they would have to drain my tank and I would loose all my gas. He said do you want to do that? I said no. I came from Carrollton so it was already an hour there and an hour back home. He also said something about two different prices. He said it would be cheaper to send it out. When I ask about making another appointment, he said wait until your gas is low. I knew when it would be low and he still would not make it. He also ask me what he quoted me for having it repaired and said an amount and it was totally different. I am not sure if he was trying to pull one over on me because I am a woman or he didn't know any better. More

John Thornton Chevrolet was awesome...easy to shop...test drive...didn’t pressure me to buy....helped with make sure my car was right even after purchase with no warranty... drive...didn’t pressure me to buy....helped with make sure my car was right even after purchase with no warranty... More

Waited 3 hours just to be told the engine mount was what making my car’s transmission to act up, I’ve been around automobiles along time but never heard of a transmission doing what this one does. making my car’s transmission to act up, I’ve been around automobiles along time but never heard of a transmission doing what this one does. More

Service I had bought new tires had to go back the the service center to have them rebalance after having them rebalance my truck rides a lot better I had bought new tires had to go back the the service center to have them rebalance after having them rebalance my truck rides a lot better More