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John Thornton Chevrolet
Lithia Springs, GA
3,525 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,525 reviews
April 23, 2020
The customer service was excellent and the COVID-19 guidelines were followed. I felt safe and my vehicle repair was completely in approximately 30 mins. guidelines were followed. I felt safe and my vehicle repair was completely in approximately 30 mins. More
by sheldon_white70
Verified CustomerEmployees Worked With
Matt Conyers
April 23, 2020
During our current state of COVID19 I was very impressed with the safety measures these professionals took when servicing our vehicle. Good job folks and thank you for considering my health. with the safety measures these professionals took when servicing our vehicle. Good job folks and thank you for considering my health. More
by BRITTRIVERSHUNTER
Employees Worked With
Ms. Donna, Mike Cuquejo
April 23, 2020
I had a good experience with sales team. No pressure to buy. They were patient with me throughout the process. Thanks everyone involved. Already told a family member buy. They were patient with me throughout the process. Thanks everyone involved. Already told a family member More
by walterdixon2
Employees Worked With
Maurice Myrick, Bernie Gonzalez
April 23, 2020
It would be impossible to get better or quicker service. Appointment, loaner car, service, car detailing, and notifying us that the vehicle was ready all completed like a well oiled machine. This dealership Appointment, loaner car, service, car detailing, and notifying us that the vehicle was ready all completed like a well oiled machine. This dealership is a pleasure to work with. More
by flyingmga
April 23, 2020
Worst dealership I have ever walked in too. Paid $110 for no diagnoses. All I was told was my car was too rusty. What a shame and waste of my money and time no diagnoses. All I was told was my car was too rusty. What a shame and waste of my money and time More
by malikine03
Employees Worked With
April 22, 2020
I sold a 2015 Ford Expedition to John Thornton Chevrolet. I got a great price with no haggling! When I arrived at the dealership to make the sell Gwen Wilson had all of the paperwork ready. It took less tha I got a great price with no haggling! When I arrived at the dealership to make the sell Gwen Wilson had all of the paperwork ready. It took less than five minutes to conduct the entire transaction. I will definitely be back to this dealership when I am ready for a car purchase!! More
by Lisa Tracy
Employees Worked With
Gwen Wilson
April 22, 2020
Told me $110 fee to assess issue would go toward repair. Then charged me the $110 plus the repair. Not truthful. Also purchased a interior door handle from them and they quoted a whopping $238 for labor t Then charged me the $110 plus the repair. Not truthful. Also purchased a interior door handle from them and they quoted a whopping $238 for labor to install it. Very disappointed. Probably will not go back. More
by Mgc
Employees Worked With
Mike Cuquejo
April 21, 2020
They so awesome work on cars but I dont think I would just have people sitting outside with no concern for people with allergies or any other ailments caused by pollen. Being understanding to COVID19 but just have people sitting outside with no concern for people with allergies or any other ailments caused by pollen. Being understanding to COVID19 but also be understanding towards us. More
by claricetanner
Employees Worked With
Matthew Strickland
April 20, 2020
It was a great experience. For the exception, the agent was a little brash with his voice tone. I thought that he could have been more receptive. was a little brash with his voice tone. I thought that he could have been more receptive. More
by REGWORD9753
April 20, 2020
Good service. Explained everything.He was very Good service. Explained everything. He was very patient. He made sure I understood exactly what was getting done. He helped me out to the best of Good service. Explained everything. He was very patient. He made sure I understood exactly what was getting done. He helped me out to the best of his ability. More
by JADEJ360
Employees Worked With
Reginald Widener
