John Thornton Chevrolet

The experience I had was a good one. My visit was for an oil change. There was no wait time, eventhough I didn't make an appointment. That means a lot to me. Keep up the good work! oil change. There was no wait time, eventhough I didn't make an appointment. That means a lot to me. Keep up the good work! More

Have been very very nice and helpful with fair prices. Service dept great. They did updates and reset my phone with truck. A young lady reset it Service dept great. They did updates and reset my phone with truck. A young lady reset it More

The service center itself did a great job. I bought a 2019 GMC Acadia. The wind;shield had a crack in it that was there when I bought it and could not be patched again. The service center sai I bought a 2019 GMC Acadia. The wind;shield had a crack in it that was there when I bought it and could not be patched again. The service center said it had to be replaced. I asked Derek, the sales representative I purchased it from, about the windshield and he said I might have to split the cost and I said No. He put me through to Vance and he said they were in the business to make money and they could not pay to replace it. I was not happy at all and I let him know I was not a happy customer at all. Vances' last words to me were "I will have to check out the price of the windshield and get back to you tomorrow. I never heard a reply back from him at all. I had to call and speak to Derek 3 days later to find out what was going on and he said they were replacing the windshield and it should be ready the next day. A phone call would from Vance would have been nice. Derek had it cleaned and ready to pick up the next day. This whole process from the date of purchase until I got my car back was 3 weeks. Sonya Hodgson More

Twice I told salesman I did not want any accessory add-ons but 2 items were added Dupont exterior and interior treatment which smells so bad it has to be toxic.Also a $500 theft deterrent was added.So add-ons but 2 items were added Dupont exterior and interior treatment which smells so bad it has to be toxic.Also a $500 theft deterrent was added.So it had OnStar and I did not want it anyway.$1000 plus $500 added to this 2020 Silverado,total $1500 I specifically told salesman I did not want.What a bad experience for a disabled 70 year old retiree. More

Great service ....Matthew Conyers is awesome and Steve Reid epitomizes the word service. Very appreciative of their help through a difficult time when my vette was down Reid epitomizes the word service. Very appreciative of their help through a difficult time when my vette was down More

Either me I. To solve a brake light problem that could have been dangerous. Kept me posted as to progress and solution. Always courteous and competent have been dangerous. Kept me posted as to progress and solution. Always courteous and competent More

Service The service was awesome and Matt is always so helpful with getting you assisted and onto you day. He also keeps you prepared for your next visit. The service was awesome and Matt is always so helpful with getting you assisted and onto you day. He also keeps you prepared for your next visit. More

Service was really great. Nice people, they get u in and out fast.... not a long wait at all. The people are great and friendly. out fast.... not a long wait at all. The people are great and friendly. More

My experience was great! I have always gotten good service from John Thornton and would recommend it to others. I purchased my vehicle here and will probably continue to do bu I have always gotten good service from John Thornton and would recommend it to others. I purchased my vehicle here and will probably continue to do business with them. More

They were awesome and helpful.Thanks for the help I'm excited about my new car!! Thanks for working with me, glad to have my malibu!!! excited about my new car!! Thanks for working with me, glad to have my malibu!!! More