John Thornton Chevrolet

I have always been happy with the service department. Great service department. I have been using this dealership since 1983. They have always able to find my problem and make the repair when no one els Great service department. I have been using this dealership since 1983. They have always able to find my problem and make the repair when no one else could. More

Excellent Service I brought my 2005 Equinox in to get it serviced and to see if your mechanics could find out why it was so loud when I drove it. Well, to my surprise I brought my 2005 Equinox in to get it serviced and to see if your mechanics could find out why it was so loud when I drove it. Well, to my surprise they discovered the problem and fixed it. I recommend your service department to everyone that I come upon. I hope in the future to purchase a new vehicle and you can believe that I'll get it from Thornton Chevrolet with it's excellent service department. Thank you Bryon Steinke for making this happen! More

Charming Chevrolet Service This dealership made our experience hassle free, seamless, and all with over the top service! Everyone we dealt with was charming and thoughtful. They This dealership made our experience hassle free, seamless, and all with over the top service! Everyone we dealt with was charming and thoughtful. They got us the best deal and are second to none on customer service! Best experience we have ever had buying a car! More

Good but faded. Met with friendly helpful sales but process took to long. Arrived at 10 am took way to long to purchase truck. I was told that there was only 1 s Met with friendly helpful sales but process took to long. Arrived at 10 am took way to long to purchase truck. I was told that there was only 1 sales manager and 1 finance manager for long wait. I was finally took to used car building to process paper work (once there took a short time). It has bee 5 plus days and haven't gotten hitch that I purchased. Hitch was important in purchase. It was way over priced but wanted to be factory to avoid warranty issues ($475 + tax). Could have had best after market hitch for half as much already installed. When it does arrive the time to install may be issue with schedule plus 100 mile round trip to dealership. Service after fact very poor. More

Went in for oil change/tire rotation The few service writers were on the phone when I arrived; so no greeting. They took my car back and it was returned within the hours. Interaction wa The few service writers were on the phone when I arrived; so no greeting. They took my car back and it was returned within the hours. Interaction was minimal. More

Awesome service by awesome people who care for the customers I've been a customer of Thornton Chevrolet for over 30 consecutive years, and it's ONLY because of the attention to detail and service that I've ALWAY I've been a customer of Thornton Chevrolet for over 30 consecutive years, and it's ONLY because of the attention to detail and service that I've ALWAYS received there. Their body shop is the absolute best! As is their service department. Jeff Sheriff in the body shop was very thorough and professional. Best body shop in town!!!! More

easy sale great experience bill ohara did a great job. Molly did a fantastic job of explaining the features of the truck and how they operated she also set up the bluetooth feat bill ohara did a great job. Molly did a fantastic job of explaining the features of the truck and how they operated she also set up the bluetooth feature of my mobile phone to the truck. More

Great Experience What a great experience!!! We went to a different dealership before coming to John Thornton. The sales people were about to fight and we wasnt even gr What a great experience!!! We went to a different dealership before coming to John Thornton. The sales people were about to fight and we wasnt even greeted. The experience was a 180 at John Thornton didnt feel pressured or rush and we felt welcome as soon as we came thru the door. Dino and Kevin provided us with excellent service More

BEST DEALERSHIP IN ATLANTA Bernie, Kevin, Marva LOVE YOU ALL I went to another dealership (Cobb parkway) same ole xx. Walked in John Thornton immediately greeted and take Bernie, Kevin, Marva LOVE YOU ALL I went to another dealership (Cobb parkway) same ole xx. Walked in John Thornton immediately greeted and taken to Bernie who promised he would do his absolute best. Marva did an outstanding job of keeping me focused with not too many vehicles to choose from, all well within my budget. All the while keeping my laughing and comfortable. Kevin made magic happen with my trade and getting me the SUV I wanted! You all have a customer for life !!!! Anyone out there looking to buy a Chevy and not be played with at the dealer this is the place for you. More

Routine Service I stopped by on Saturday morning to make an appointment to service my Colorado the following week. As I also had some business to take care of with t I stopped by on Saturday morning to make an appointment to service my Colorado the following week. As I also had some business to take care of with the Sales Dept., I asked if they might be able to work the Colorado while I was there, without an appointment. They were able to do that, saving me an extra trip. As my other car was almost due for servicing, I did make an appointment for it, using the day I thought I'd need for the Colorado. More