John Thornton Chevrolet

Kelvin was great! Everyone was courteous and Kelvin treated me with respect. He worked hard on getting me a good deal. Not only was I satisfied, I left confident knowin Everyone was courteous and Kelvin treated me with respect. He worked hard on getting me a good deal. Not only was I satisfied, I left confident knowing what I purchased was reliable and something that I could afford. Thanks a lot! More

Service and body shop Because I wasn’t told the day I made purchase that I only had 30 days to report any issues I have now been told I mite have to pay for a new window th Because I wasn’t told the day I made purchase that I only had 30 days to report any issues I have now been told I mite have to pay for a new window that was already damaged,when anyone would have thought at 1st that it was bird crap on bug crap so that helped time pass,there should be appointments in system that I had to cancel for this issue do to your business hours. So I finally take a day off from work to fix window only to sit there for 2 hrs n 20 mins to be told we can’t fix it....who wants a 350000 truck with a messed up window and who won’t report issues in 30 days if that’s what they were told and if u count the appointments I had to cancel do to your business hours I did report issues in less than 30 days and Byron the service guy customer service sucks. More

Upgraded vehicle Transaction was completed fairly and a fair value was offered for my trade in. Vehicle chosen had all the amenities I wanted and I like the improved d Transaction was completed fairly and a fair value was offered for my trade in. Vehicle chosen had all the amenities I wanted and I like the improved design of the 2019 Silverado. More

Too busy to return a phone call ! The actual purchase of the vehicle with Edwin was fine but when I got home and realized they had failed to include a proper document in my packet I ca The actual purchase of the vehicle with Edwin was fine but when I got home and realized they had failed to include a proper document in my packet I called the finance person, the sales manager and the general manager over the course of 3 days and to this point I have never received a return call. More

My car needs repairs ASAP Got my car taken care of quickly. I was kept informed about what was wrong with it and what needed to be done. Customer service was awesome. Got my car taken care of quickly. I was kept informed about what was wrong with it and what needed to be done. Customer service was awesome. More

So Happy with new Malibu Excellent sales job, salesman, finance, and general manager were all exceptional. Edwin did a great job presenting the vehicles I wanted and made sure Excellent sales job, salesman, finance, and general manager were all exceptional. Edwin did a great job presenting the vehicles I wanted and made sure I was happy. Finance was easier than expected ( usually the worst part of vehicle purchase ). More

Replace Turbo Always professional service/ I would highly recommend Thornton Chevy for service and repair - Bryon Steinke has always been professional/helpful in ex Always professional service/ I would highly recommend Thornton Chevy for service and repair - Bryon Steinke has always been professional/helpful in explaining the repairs made More

Shock!!! Overall it was a good experience, but was definitely shock to hear they only give $15 in gas. This is not my first time buying a vehicle and never in Overall it was a good experience, but was definitely shock to hear they only give $15 in gas. This is not my first time buying a vehicle and never in my experience have I ever heard the dealership not to fill up the vehicle with gas! I travelled far and was pretty much on E before getting home. I was told the reason of only giving $15 in gas was because they sell a lot of cars. This to me will should the reason why a full tank should be affordable! But my sales reps were both pleasant and nice. More

EXCELLENT I have been doing business with Thornton Chevrolet for over 35 years. Not at any time have I ever had a bad experience. I have purchased 2 service veh I have been doing business with Thornton Chevrolet for over 35 years. Not at any time have I ever had a bad experience. I have purchased 2 service vehicles and I have never been so satisfied with customer service ever. The parts department goes out of their way to help each and every customer and treat you with the highest of respect. I have always and will continue to refer my customers to Thornton Chevrolet to have a great experience for their needs. Great people and GREAT SERVICE. The management in the service department is top notch and go out of their way to help you. I have never had such great service anywhere like them.. I am one satisfied customer. More

good sales team Larry Hydrick was a great help with the follow up questions. Fair price, good people. very helpful. very friendly. detailed the truck Todd Montgome Larry Hydrick was a great help with the follow up questions. Fair price, good people. very helpful. very friendly. detailed the truck Todd Montgomery, Alabama More