John Thornton Chevrolet

Very helpful The dealership went above and beyond expectatipns tp place me in the vehicle of my choice l. The staff was friendly and eager to satisfy. The dealership went above and beyond expectatipns tp place me in the vehicle of my choice l. The staff was friendly and eager to satisfy. More

Best experience ever The dealership was wonderful, Ms Thompson Was knowledgeable in the vehicle of our choice. It was a very satisfying experience. I will share with m The dealership was wonderful, Ms Thompson Was knowledgeable in the vehicle of our choice. It was a very satisfying experience. I will share with my friends and family that is worth the extra miles to visit this dealership. More

Hopefull Brooke was good, there’s a problem with the only key fob for the vehicle and a second was ordered. The one other should have been replaced, works int Brooke was good, there’s a problem with the only key fob for the vehicle and a second was ordered. The one other should have been replaced, works intermittently no one wants to do the right thing thus far. Just want my key fob replaced. More

Routine Service Visit I brought my Colorado in for a routine oil change, oil filter, tire rotation and inspection and found the staff to be friendly and helpful as usual, a I brought my Colorado in for a routine oil change, oil filter, tire rotation and inspection and found the staff to be friendly and helpful as usual, as I've come to expect, with the work completed promptly and with no surprises. I've been a satisfied customer of John Thornton Chevrolet since 2005, and I appreciate seeing familiar faces in the Service (as well as the Sales) Dept. over the past 14 years. More

Walk-In I needed one of the front headlight bulbs replaced. I didn't have an appointment, The customer service person was told what was wrong and I went int I needed one of the front headlight bulbs replaced. I didn't have an appointment, The customer service person was told what was wrong and I went into the waiting room until the car was ready. I know I was in and out of your center in less than one hour and that was definitely very much appreciated. Thank you for being so prompt in servicing me without an appointment. More

Horrible My car was not serviced before I purchased it three weeks ago they didn’t want to do the work to repair the issues of the air conditioning and the sme My car was not serviced before I purchased it three weeks ago they didn’t want to do the work to repair the issues of the air conditioning and the smell of gas More

Oil Change I called to schedule an oil change. I found out that the service advisor I have talked with for 15+ years was no longer there. I talked with another o I called to schedule an oil change. I found out that the service advisor I have talked with for 15+ years was no longer there. I talked with another one. When I went in for the appointment, I was directed to the "person that schedules the oil changes". The work was performed and as always, completed to my satisfaction. The point here is that I have now lost contact with a single point of contact for my service needs. This was very displeasing to me. I would like to have a "single point of contact" for all my service needs. More

We had a great experience at the dealership. All the people were very courteous and knowledgeable. I would recommend this dealership to my friends. They work really hard to please the customer an All the people were very courteous and knowledgeable. I would recommend this dealership to my friends. They work really hard to please the customer and make them happy. More

Awesome and Awesome Experience The service was fast, the entire staff was awesome. Everyone was truly helpful and willing to make the service visit an excellent experience. I was i The service was fast, the entire staff was awesome. Everyone was truly helpful and willing to make the service visit an excellent experience. I was in and 15 minutes later I was ready to go. Love it. More

The salesperson was awesome. The sales lady was quite nice. But the back-office finance and all Administration horrible. I never received my warranty. I never received a copy of m The sales lady was quite nice. But the back-office finance and all Administration horrible. I never received my warranty. I never received a copy of my sale by mail just not happy at all and will never come back here again. More