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John Thornton Chevrolet

Lithia Springs, GA

4.5
3,362 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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1971 Thornton Rd

Lithia Springs, GA

30122

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Showing 3,362 reviews

March 16, 2019

Marvelous experience JT has an extensive inventory to choose from as they are a high volume dealer. I worked with Marva in sales who was very personable and made buying ve More

by Grant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marva Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cherise in finance
Mar 20, 2019 -

John Thornton Chevrolet responded

Congrats!!!! Thank you!!

March 16, 2019

Car check up My service and the care of my car is always top quality when I go to John Thorton Chevrolet! However, I am unhappy with the fact that I don't receive More

by smth_kmbrly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young guy who drove the service shuttle, I forgot his name
Mar 20, 2019 -

John Thornton Chevrolet responded

Thank you very much.

March 16, 2019

I got there a little early but that was no troubles. The people at JT are great. they know their stuff.. I really trust them. When I need service I always go there. they always treat me nice. More

by PRATHERRALPH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2019 -

John Thornton Chevrolet responded

We appreciate you. Thank you for your feedback.

March 15, 2019

1st Time Car Buyer! The service I received here was exceptional. They answered all of my questions and didn't make me feel uncomfortable with pressing a sale on me. It to More

by kdione88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Early
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you.

March 15, 2019

Great sales staff Marva was great! Honest with price, always wanting to help get the best deal possiable. Marva went above and beyond. We would come back to purchase our next car or tru More

by ckfurg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marva Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Sidik
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you.

March 15, 2019

Professional and complete Very professional complete any timely manner family service accurate service job done Well Very professional complete in a timely manner planning thi More

by mdavis2506
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marva Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : T M Sinclair
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you.

March 15, 2019

Good service They make you feel comfortable and at home they take care of you very well and they have great cars at good prices go to them More

by MCKEYHARVEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ash Sidik, T M Sinclair
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you.

March 15, 2019

Amazing Is a great place to buy a vehicle and have some great employees. I will be recommending this dealership to friends and family. Thanks you for all the More

by RICARDO.AMECHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Sidik
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you.

March 14, 2019

Professional and Courteous I drove 6 hours, yes 6 hours, from Raleigh, NC to trade a Vehicle to this dealer and purchase a vehicle they had. They beat out 7 other dealers I was More

by infantrysoldierOIF7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shantell Peoples, Mike Beltran
Mar 14, 2019 -

John Thornton Chevrolet responded

Thanks for driving all that way to see us. We appreciate you. Thanks again!!!

Apr 15, 2019 -

infantrysoldierOIF7 responded

I want to provide an update. First and foremost, I stand by this dealership and the service I have received. I understand that things happen and in this situation, It was handled the only way it should have been handled, which is the right way. Approximately 1 week after I made the purchase, I noticed I had a daytime running light out. I won’t get into all the details but Mike Beltran and John Thornton Chevrolet Did the only right thing possible, and they legitimately look after not only my recent purchase, but my best interest and completely reimbursed me for the replacement part needed, that being the daytime running light. There was no question in my mind if they would, and they were very professional and prompt in their service and in the most timely manner possible. They were sympathetic to the situation and put customer service first by reimbursing me for the replacement part. I can only speak from myself and my experience with John Thornton Chevrolet, but they have gone all out with me and my recent purchase to ensure customer satisfaction is priority. Mike Beltran as a stand out manager, and he leads by example and keeps his word. I would certainly encourage anyone in the market for a vehicle to personally go and speak with him if they are a serious buyer. they did the right thing and that is what I was impressed with because when something goes wrong, we have one opportunity to do the right thing the first time, and they showed me that as what they value most. Thank you John Thornton Chevrolet and Mike Beltran, you are certainly in the business of quality and customer service.

March 14, 2019

Top Quality Service Department J.T.C. The service was quick and I approve this service thanks!! I came in for oil change and tired rotation, the service was very outstanding I, rate 10 More

by sheats.kenneth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you.

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