John Thornton Chevrolet

Great Customer Service Everyone was very nice. My sales person was Shantell Peoples. She is amazing. If you are blessed to have her as your sales agent, you won't be disappo Everyone was very nice. My sales person was Shantell Peoples. She is amazing. If you are blessed to have her as your sales agent, you won't be disappointed. She goes above and beyond to help you. She stayed in constant communication with me for a month. Even when i was indecisive and had thoughts of buying elsewhere. She is very honest, keeps her word, will answer all your questions and doesn't believe in wasting your time. Trust me, ask for Shantell, you can't go wrong with her. She is the reason i went with Chevrolet over other dealerships. I did not deal with Ash much but he was also great. He is who you will deal with if you decide on lease vs finance. Keep up the good work guys. More

Great experience I had a great buying experience while at John Thornton Chevrolet. The sales staff and management was very helpful and friendly. They we able to help m I had a great buying experience while at John Thornton Chevrolet. The sales staff and management was very helpful and friendly. They we able to help me with all my needs. More

Great service and body shop team. Got my car back on yesterday and they did the best job. I would recommend John Thornton Chevrolet to all of my friends and family. Thanks guys. Got my car back on yesterday and they did the best job. I would recommend John Thornton Chevrolet to all of my friends and family. Thanks guys. More

Mr Maurice Myrick was a joy Great dealership although I was a little disappointed that the truck I initially wanted had been sold after speaking with someone and trying to get fu Great dealership although I was a little disappointed that the truck I initially wanted had been sold after speaking with someone and trying to get funding for it More

Oil and lube service Great service! They got me In and out. They are Reliable professionals. I am satisfied with the service they performed. I am Glad I chose John Thornto Great service! They got me In and out. They are Reliable professionals. I am satisfied with the service they performed. I am Glad I chose John Thornton Chevrolet. More

Oil Change. Was there for an oil change. Service was very fast Appreciate not pressuring me for other service. Will return for oil changes or other needs. Was there for an oil change. Service was very fast Appreciate not pressuring me for other service. Will return for oil changes or other needs. More

Cadillac XTS I'm really enjoying my Cadillac XTS that i purchased from Brooke and Larry at John Thornton Chevrolet.. Shopping for cars is not my favorite thing to I'm really enjoying my Cadillac XTS that i purchased from Brooke and Larry at John Thornton Chevrolet.. Shopping for cars is not my favorite thing to do...however they made the process quick easy and painless.. Ask for Brooke!! More

Great buying experience. The entire team was great. Friendly, informative and helpful. I would recommend to anyone. John Thornton Chevrolet should be the next stop for your The entire team was great. Friendly, informative and helpful. I would recommend to anyone. John Thornton Chevrolet should be the next stop for your car buying experience. More

Great experience We had an outstanding experience at this dealers Bill OHara was the best vehicle sales man I have ever dealt with. I would recommend you use him for y We had an outstanding experience at this dealers Bill OHara was the best vehicle sales man I have ever dealt with. I would recommend you use him for you needs. More

Unfavorable behavior Some employees at this location will run this dealership out of business. Especially in the service department. No matter how many times in the last 5 Some employees at this location will run this dealership out of business. Especially in the service department. No matter how many times in the last 5 years, I have brought my car here for service, and updated my contact info, when it’s time to call me to pick up my car, they claim they couldn’t reach me??? They have a number listed over 5 years old. I witnessed the Service rep write my cell number down before I left. I still had to call and inquire about the status of my vehicle?? This is the second time this has happened. I stopped getting my car service here right after the free oil changes, it took too long and the atmosphere was not pleasant, nothing has changed. I am receiving a subtle message - we don’t need or want your business. They are not user friendly. My advice is to find another Chevy service departmen that values their customers. As of my last visit, I will. I am not sure what the service rep name is... your computer should have it. More