John Thornton Chevrolet

Spent about $4k on two vehicles 2020 and 2022 in the same month. Both had to return with the original issues not resolved. Very inconvenient and very disappointed in the repairs - and the cost. month. Both had to return with the original issues not resolved. Very inconvenient and very disappointed in the repairs - and the cost. More

My Traverse started shaking after my tire rotation. That has Never happened before in 7 years. I Was told i would have to pay $79.99 to have the tires balanced. This is something that was done or not d That has Never happened before in 7 years. I Was told i would have to pay $79.99 to have the tires balanced. This is something that was done or not done on the service departments end. My Right front tire blew out a week later on i285. I can’t say this is why it blew out, but it’s not a coincidence because my tires were fine. I was told maybe a manager could work something out for the tire balance. . I will continue to have my oil changed at John Thorton, but i will never have them rotate my tires again. Ever!! More

This is the 2nd time my family has done business at John Thornton Chevrolet & on both occasions we worked with Marva Thompson. She is excellent & caring about her customers. Everyone at this Dealership is v Thornton Chevrolet & on both occasions we worked with Marva Thompson. She is excellent & caring about her customers. Everyone at this Dealership is very friendly , courteous & professional. I would definitely do business with them again! More

My salesman was Cody and he was awesome! He made the entire experience simple and painless. I was hesitant but my wife and I felt very comfortable. Thank you! He made the entire experience simple and painless. I was hesitant but my wife and I felt very comfortable. Thank you! More

Drove from Arkansas to buy a preowned 2024 Subaru Outback Wilderness from John Thornton Chevrolet in Lithia Springs, due to the price being literally $5k cheaper than what I would have been forced to pay in Wilderness from John Thornton Chevrolet in Lithia Springs, due to the price being literally $5k cheaper than what I would have been forced to pay in my neck of the woods. Worth the trip!! My sales rep, Tyler Rossi, made the whole deal smooth and easy, and once I got to the dealership the transaction was quick and painless. Vehicle was in mint condition and I am enjoying every second of driving it!! There was a small hangup with post-sales paperwork but Savannah Silvers in the finance dept took care of everything so I didn't even have to go to my local DMV to get it straightened out. I appreciate all the great customer service and support I got from this dealership, thank you!! More

Superior customer service and very accommodating to me, Though I had to wait it worth it. Thank you all so much Jake Barnemen Though I had to wait it worth it. Thank you all so much Jake Barnemen More

Excellent service as always! Keep me updated as service was taking place Thank you so much Keep me updated as service was taking place Thank you so much More

Great service, positive experience, tires were installed efficiently and quickly. I would go back again for the same service. installed efficiently and quickly. I would go back again for the same service. More

Good service folks friendly, showroom , waiting area clean, only had oil change and filter done, Silverado still new, this was the first service done clean, only had oil change and filter done, Silverado still new, this was the first service done More

Great dealership and customer service. They made the transaction seamless and straightforward. Ernesto was awesome and answered all my questions and assisted after the sale!! A+ rating. Th They made the transaction seamless and straightforward. Ernesto was awesome and answered all my questions and assisted after the sale!! A+ rating. Thanks More