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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,534 Reviews

1,535 Reviews of John Thornton Chevrolet - Service Center

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June 26, 2020

Treat people with respect Since 1998 I have always had a good experience at John Thornton Chevrolet. I went to another dealer in 2004 and had terrible experience. I gave the v More

by RRQJAZZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill O'Hara
June 26, 2020

Above and Beyond Service dept is prompt, competent, pleasant, and efficient. Always go the extra mile to be sure of customer satisfaction. Will continue to recommend More

by SIDODSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2020

Service work on brakes Work was done as requested in a timely manner. All work that needed to be done was discussed before work began and was completed as requested. More

by JKCONNALLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
June 26, 2020

Entire company is great. Problems solved quickly. Great team there. Everyone seems to work together to get the job done with the customer in mind More

by BRIGSIMMONS
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugh Boyd
June 26, 2020

Tim is my service advisor he take care of his customers. He keep you posted on your vehicle. By calling and making sure you know what going on with your vehicle. More

by AVOLLEY
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill O'Hara
June 26, 2020

great service, friendly staff everyone was friendly and did their job as expected. dropped my car off at lunch and picked it up after work with no problems. scheduling was very eas More

by NIKKAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly King, Reginald Widener, Matt Conyers, Matthew Strickland, Mike Cuquejo
June 26, 2020

Best dealership in town Outstanding and knowledgeable staff!! I have worked with most of the service writers and they always go above and beyond. Every chance I get I always More

by JSHERIFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener, Mike Cuquejo
June 26, 2020

I wasn’t happy with my last visit. Wasn’t made to feel as important as other consumers. I was deeply offended. 😔 very unhappy. Kim More

by kimprayze1
Recommend Dealer
No
Employees Worked With
Jarrod Powell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gamble
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino Hill
June 21, 2020

Service on point Service a recall in a timely manner, clean waiting area spaced out due to covid 19, scheduled so I could bring it in after work. great job More

by Sam.joni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
June 19, 2020

Most of the staff is very helpful and very kind. Although there are others not so friendly and make rude remarks. I am new to Chevrolet and every time I go to the agency I have a bad experience. More

by verasergio112
Recommend Dealer
No
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino Hill, Kevin Flores
Aug 04, 2020 -

John Thornton Chevrolet responded

I appreciate your feedback. We do our best to make sure the experience is always the best. Let's talk. Contact Dino Hill at 770 944-8550.

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