John Thornton Chevrolet - Service Center
Lithia Springs, GA
1,535 Reviews of John Thornton Chevrolet - Service Center
Treat people with respect Since 1998 I have always had a good experience at John Thornton Chevrolet. I went to another dealer in 2004 and had terrible experience. I gave the v Since 1998 I have always had a good experience at John Thornton Chevrolet. I went to another dealer in 2004 and had terrible experience. I gave the vehicle back to that dealer and went back to Thornton and bought another vehicle in 2004 and 2016. I will continue to do business with your organization because I am treated with respect by people like Bryon and Mark in service, Bill and Preston in sales and many others. Thank you for the work that you do. More
Above and Beyond Service dept is prompt, competent, pleasant, and efficient. Always go the extra mile to be sure of customer satisfaction. Will continue to recommend Service dept is prompt, competent, pleasant, and efficient. Always go the extra mile to be sure of customer satisfaction. Will continue to recommend this agency More
Service work on brakes Work was done as requested in a timely manner. All work that needed to be done was discussed before work began and was completed as requested. Work was done as requested in a timely manner. All work that needed to be done was discussed before work began and was completed as requested. More
Entire company is great. Problems solved quickly. Great team there. Everyone seems to work together to get the job done with the customer in mind team there. Everyone seems to work together to get the job done with the customer in mind More
Tim is my service advisor he take care of his customers. He keep you posted on your vehicle. By calling and making sure you know what going on with your vehicle. He keep you posted on your vehicle. By calling and making sure you know what going on with your vehicle. More
great service, friendly staff everyone was friendly and did their job as expected. dropped my car off at lunch and picked it up after work with no problems. scheduling was very eas everyone was friendly and did their job as expected. dropped my car off at lunch and picked it up after work with no problems. scheduling was very easy on line More
Best dealership in town Outstanding and knowledgeable staff!! I have worked with most of the service writers and they always go above and beyond. Every chance I get I always Outstanding and knowledgeable staff!! I have worked with most of the service writers and they always go above and beyond. Every chance I get I always refer customers to this dealership for all their auto needs. More
I wasn’t happy with my last visit. Wasn’t made to feel as important as other consumers. I was deeply offended. 😔 very unhappy. Kim important as other consumers. I was deeply offended. 😔 very unhappy. Kim More
Service on point Service a recall in a timely manner, clean waiting area spaced out due to covid 19, scheduled so I could bring it in after work. great job Service a recall in a timely manner, clean waiting area spaced out due to covid 19, scheduled so I could bring it in after work. great job More
Most of the staff is very helpful and very kind. Although there are others not so friendly and make rude remarks. I am new to Chevrolet and every time I go to the agency I have a bad experience. there are others not so friendly and make rude remarks. I am new to Chevrolet and every time I go to the agency I have a bad experience. More