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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,522 Reviews

1,522 Reviews of John Thornton Chevrolet - Service Center

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June 05, 2020

Took a long time at service but they compensated me for my time without being asked. Good customer service. Most dealerships would not do that. More

by CM_GOGGINS
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
June 04, 2020

Service department staff were very accommodating. Tim was able to get my vehicle issue diagnosed and repaired within a few hours. I’m very pleased with the service!! More

by bkubida
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly King, Reginald Widener, Matt Conyers, Matthew Strickland, Mike Cuquejo
June 04, 2020

Reggie was very helpful he has great customer service.i will be returning to this place again to get my car service thank so much More

by babykingmom
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
June 04, 2020

I enjoy working with the service department. They are very professional and treat the customer with respect. Byron always keep me informed with the repairs More

by WJG720
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2020

Matt and Mike are the best in the business. I always request to speak to Matt since he is the oldest and most knowledgeable but he recommended Mike and he was in tune as well. More

by MICHELLEAZIZANI
Recommend Dealer
Yes
Employees Worked With
Matt Conyers, Mike Cuquejo
June 04, 2020

Great service & true honest professionals.I always get quality @ John Thornton Chevy.I have had both of my chevy cars taken care of there.Will recommend them to all I know. More

by calvinharris70
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
June 04, 2020

Byron the serviceman was great and explain everything in detail and he understood the truck history continue to bring my truck there. Thank you so much. More

by BRODERICKBROWN94
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2020

Always treated with premium customer service. Jarrod was able to take care of my service issue promptly and with courtesy. I am always treated like family when I am there. Superior service and gen More

by TheIncredibleMsM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2020

The team at John Thornton has done an amazing job in getting my 2018 Diesel Equinox up and running to perfection. Thank you guys so very much! More

by linnette123
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cuquejo
May 26, 2020

It was very good they have always taken care of my truck and I just turned 140000 miles on it this passed weekend with on one small A/C problem in that time More

by GARY_SEWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener
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