John Thornton Chevrolet - Service Center
Lithia Springs, GA
1,578 Reviews of John Thornton Chevrolet - Service Center
Fair Could improve customer service Matthew was awesome and so was Kurt the Service Manager but the first guy I went to Did not have good customer service at all Matthew was awesome and so was Kurt the Service Manager but the first guy I went to Did not have good customer service at all More
It took too long for an oil change. I don't like that staff isn't required to wear a mask. I had bad service after I purchased the vehicle. Also, I should have had 2 free oil changes when purchased the v staff isn't required to wear a mask. I had bad service after I purchased the vehicle. Also, I should have had 2 free oil changes when purchased the vehicle, but per the service it was only 1. More
Service Talking with the rep..was easy. He told me the problems and listened to my concerns. He then called me when service was completed. Every thing went q Talking with the rep..was easy. He told me the problems and listened to my concerns. He then called me when service was completed. Every thing went quickly. More
Thornton Chevrolet is always awesome and my go to dealership but GM took a month to find the injectors to fix my truck. I found that to be a long time. I hope the world gets back to normal soon. dealership but GM took a month to find the injectors to fix my truck. I found that to be a long time. I hope the world gets back to normal soon. More
Skilled and friendly staff. They pay attention to details. I trust these professionals to care for my vehicle. I find it easy to communicate my concerns with them. They listen and take appropriate ac details. I trust these professionals to care for my vehicle. I find it easy to communicate my concerns with them. They listen and take appropriate action. More
45,000 mile check Dropped off at 8 am for my 45,000 mile check. Was quoted the price for the service before I left. The only problem is the tires are always over servic Dropped off at 8 am for my 45,000 mile check. Was quoted the price for the service before I left. The only problem is the tires are always over serviced and the spare tire never seems to be checked. Keep up the good work. More
I was not impressed!! Personnel was not nice and the price of service was extremely high. However the bathroom was very clean. i wanted to talk with manager but it was Satu Personnel was not nice and the price of service was extremely high. However the bathroom was very clean. i wanted to talk with manager but it was Saturday and i didn't feel the right person to talk with was off, More
Great Service was provided by JR via phone and during the appointment. Very knowledgeable of car mechanics. Was able to fix my tire sensor issue in minutes. Also my jammed truck was resolved as well.! appointment. Very knowledgeable of car mechanics. Was able to fix my tire sensor issue in minutes. Also my jammed truck was resolved as well.! More
I was very happy with the service, they were very informative with what the car needed, as well as how long it would take to accomplish the job. I believe the coast was very fair. Glad we chose John informative with what the car needed, as well as how long it would take to accomplish the job. I believe the coast was very fair. Glad we chose John Thornton! More
very helpful and answered my questions. great group awesome, I have been going to Thornton for 10 years now. I have purchased 7 vehicles from them in the past 10 years. I would recommend them for sales awesome, I have been going to Thornton for 10 years now. I have purchased 7 vehicles from them in the past 10 years. I would recommend them for sales and service. GREAT JOB More