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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,522 Reviews

1,522 Reviews of John Thornton Chevrolet - Service Center

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April 30, 2020

Satisfied Customer The service was excellent and I really enjoyed how Reggie expedited the whole process to complete the job. I will certainly bring my vehicle back they More

by roderick.cockfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
May 05, 2020 -

John Thornton Chevrolet responded

Thank you!

April 30, 2020

Very pleasant experience easy to deal with , I've used the same service writer since I bought my truck an hes taking care of me every time. Very pleased More

by nivey7000
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
May 05, 2020 -

John Thornton Chevrolet responded

Thanks again. Be safe

April 30, 2020

When ever I go in to have my car service the associates are always nice and friendly I’m never there for a long period of time More

by JANICEC.1115
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
May 05, 2020 -

John Thornton Chevrolet responded

Thank you for your feedback.

April 30, 2020

The service personal was friendly.Everything was what i The service personal was friendly. Everything was what i thought it would be. The dealership was clean and someone was constant cleaning. No proble More

by taur22665
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
May 05, 2020 -

John Thornton Chevrolet responded

Thank you. Be safe!

April 29, 2020

Great Service My vehicle was serviced in less than an hour. The service employee fully explained the procedures done on my car and answered my questions. I will b More

by BAD6386
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
May 05, 2020 -

John Thornton Chevrolet responded

Thank you and be safe.

April 28, 2020

Quick and direct Thornton rep. was attentive and was able to get my vehicle in and out. Thanks for the quick response and I will be bringing the truck back for any add More

by SXMCNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
May 05, 2020 -

John Thornton Chevrolet responded

Thanks for your feedback.

April 28, 2020

I just want to thank the gentleman that worked on my car they did a great job I was in and out in 30 minutes More

by THILL825
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
May 05, 2020 -

John Thornton Chevrolet responded

Thank you. Our goal always is to do a great job.

April 27, 2020

The service was Much better service than last time. The work was completed faster and the price was better than previously quoted for work. Good job! More

by m.bradley73
Recommend Dealer
Yes
Employees Worked With
Jose
May 05, 2020 -

John Thornton Chevrolet responded

Thanks. Your feedback helps us get better.

April 24, 2020

I was pleased with service and he did call as he said he would before any work was done. Overall good experience minus the cost. More

by ZAIYA1971
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

John Thornton Chevrolet responded

Thank you!

April 23, 2020

The customer service was excellent and the COVID-19 guidelines were followed. I felt safe and my vehicle repair was completely in approximately 30 mins. More

by sheldon_white70
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
May 05, 2020 -

John Thornton Chevrolet responded

We appreciate your business. No joking w cleanliness and health.

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