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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,565 Reviews

1,565 Reviews of John Thornton Chevrolet - Service Center

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June 04, 2020

Service department staff were very accommodating. Tim was able to get my vehicle issue diagnosed and repaired within a few hours. I’m very pleased with the service!! More

by bkubida
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly King, Reginald Widener, Matt Conyers, Matthew Strickland, Mike Cuquejo
June 03, 2020

The team at John Thornton has done an amazing job in getting my 2018 Diesel Equinox up and running to perfection. Thank you guys so very much! More

by linnette123
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cuquejo
May 26, 2020

It was very good they have always taken care of my truck and I just turned 140000 miles on it this passed weekend with on one small A/C problem in that time More

by GARY_SEWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener
May 25, 2020

I would like to thank the service team at John Thornton Chevrolet I came in for routine service they got me in and out with outstanding service More

by antonideswashington
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
May 22, 2020

The service was great they kept informed about what was going on with my car, they called every other day to let me know what was going on More

by APRILAYERS71
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020

Great service & very courteous & professional. I made an appointment & they always get me in & out very quickly. They always explain everything to me as well. Highly recommend this dealership. More

by CROSSTERRY@BELLSOUTH.NET
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
May 19, 2020

Excellent service as always! The team was able to diagnose my issue and resolve it quickly and efficiently. I’ve been going here for six years and will continue. More

by L.SPENCER
Recommend Dealer
Yes
Employees Worked With
Mike Cuquejo
May 19, 2020

Second time returning after a terrible experience the first time. Not worth the return and decided not to proceed with the work that may have been potentially needed. I would schedule an appointment ahea More

by NEYSA766
Recommend Dealer
No
Employees Worked With
Jarrod Powell
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

John Thornton Chevrolet responded

I will get with our service manager immediately. Thanks so much for responding. Very sorry on the miscommunication.

May 18, 2020

Service was great? Employees are nice, patient, and helpful! Friendly energy! Pleasant vibes! Wait time is a little long but that’s ok! Worth it! More

by KIERABAITY123
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
May 18, 2020

Reggie did a great job. I liked Brad a lot to left. Proud to say Reggie picked up the slack quickly. Too bad you don’t have both of them. More

by FDGANN
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
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