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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,522 Reviews

1,522 Reviews of John Thornton Chevrolet - Service Center

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February 15, 2020

Service Went in for service oil change and transmission service was in and out in hour and half Thornton is the only place I will take my truck More

by DOCCASH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James `DeKosta
Mar 05, 2020 -

John Thornton Chevrolet responded

We're very happy to hear you had such a positive experience with our service team! We look forward to your next visit! See you soon

February 14, 2020

I appreciate the quick service conducted by the Services Department. It was done in a timely manner. I was advised of another issue that I wasn’t aware of with my vehicle that I was able to take care of mys More

by shirley.rice_99
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

John Thornton Chevrolet responded

Thank you

February 13, 2020

My name is Mr Palmer, Matt Conyers and his team always deliver the best service with kindness and professionalism job well done.great job s More

by dwight0310
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
Mar 05, 2020 -

John Thornton Chevrolet responded

Thanks for your feedback!

February 13, 2020

Took my car in to program key fob and found out there were 3 open recalls on the car. Tim Yates got me in right away with no appointment and was awesome in getting everything and more done than I expecte More

by kallen1157
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

John Thornton Chevrolet responded

Thanks!!!

February 12, 2020

Have been very very nice and helpful with fair prices. Service dept great. They did updates and reset my phone with truck. A young lady reset it More

by conniebobbyhouse
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

John Thornton Chevrolet responded

We appreciate your comments. Thanks!!!

February 12, 2020

The experience I had was a good one. My visit was for an oil change. There was no wait time, eventhough I didn't make an appointment. That means a lot to me. Keep up the good work! More

by cottee_caldwell
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
Mar 05, 2020 -

John Thornton Chevrolet responded

Our service staff is committed to providing each of our clients with the best experience! Expect more to come!!!

February 11, 2020

Great service ....Matthew Conyers is awesome and Steve Reid epitomizes the word service. Very appreciative of their help through a difficult time when my vette was down More

by blackatlanta
Recommend Dealer
Yes
Employees Worked With
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Conyers
Mar 05, 2020 -

John Thornton Chevrolet responded

Thanks very much!

February 10, 2020

Service The service was awesome and Matt is always so helpful with getting you assisted and onto you day. He also keeps you prepared for your next visit. More

by DAOWENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
Mar 05, 2020 -

John Thornton Chevrolet responded

Thanks for seeing us in service!

February 10, 2020

Either me I. To solve a brake light problem that could have been dangerous. Kept me posted as to progress and solution. Always courteous and competent More

by SIDODSON
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

John Thornton Chevrolet responded

Thanks for choosing us to get the job done

February 07, 2020

Service was really great. Nice people, they get u in and out fast.... not a long wait at all. The people are great and friendly. More

by dixonshondra
Recommend Dealer
Yes
Employees Worked With
VJ "Vitus" Olumbia Jr, Ash Sidik, Matt Conyers, Vance Robinson
Feb 08, 2020 -

John Thornton Chevrolet responded

Thank you for coming in.

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