John Thornton Chevrolet - Service Center

Interrupting radio connecting service My radio would stop working at random intervals causing interruptions in my radio service and Bluetooth use. . The service department assessed the p My radio would stop working at random intervals causing interruptions in my radio service and Bluetooth use. . The service department assessed the problem and seemingly solved the issue. More

Nice experience I came for an oil change and the wait was okay . They told me it would be two hours and it took two hours . So it was okay I came for an oil change and the wait was okay . They told me it would be two hours and it took two hours . So it was okay More

Caring Team of Service Professionals The Thornton Team got me in and out quick. They did also went above and beyond by rotating my tires included in Oil Change. They did a small recall wh The Thornton Team got me in and out quick. They did also went above and beyond by rotating my tires included in Oil Change. They did a small recall while I waited. I love this team! More

They did good Originally took in my Silverado for oil change service and Leak, they traded leak inspection for recall service and the need to schedule leak inspecti Originally took in my Silverado for oil change service and Leak, they traded leak inspection for recall service and the need to schedule leak inspection when they had a loaner vehicle as it might take 1 week, all in all pleased, just depends on how long it takes for them to address leak. More

I bought my 2012 Chevy Cruze at this dealership on 2-10-12 I have brought my car to this service center for at least 90% of everything ever completed on it. I do this as a means for me to develop my confidence I have brought my car to this service center for at least 90% of everything ever completed on it. I do this as a means for me to develop my confidence in a business that I am working with. I have always felt that it helps with my rapport of the service reps that I deal with. My concern with this visit is the price of the invoice. I didn't realize until I got home how the invoice was broken down and I'm very concerned that I paid $472.33 for one item. When I return back in town after the holiday I would like someone to help me understand this invoice. I'm not questioning anyone's integrity but rather trying to understand this better as to why something cost so much. Others have asked me why I always take my car to the dealership and my response is always because I trust them and I don't wish to have that trust falter in any way. I look forward to a response in this matter. Thank you More

Great Experience Its always a great experience ; appointment are on time the entire staff is friendly and work as a team for the good of the customer. They service you Its always a great experience ; appointment are on time the entire staff is friendly and work as a team for the good of the customer. They service your car with integrity not trying to find how many things they can rip you off and charge you for. I have been a customer since 1995 and never had a bad experience. More

Oil change Everyone was friendly and work was finished in a timely fashion. I appreciate the reminders to keep me on task with my vehicle maintenance. I would Everyone was friendly and work was finished in a timely fashion. I appreciate the reminders to keep me on task with my vehicle maintenance. I would recommend Thornton Chevolate to everyone. More

easy process Toke my car for basic maintenance oil change, tire rotations there was a click noise when I reverse the car it was a ribbit that needed to be tightene Toke my car for basic maintenance oil change, tire rotations there was a click noise when I reverse the car it was a ribbit that needed to be tightened the wait was about an hour and a half I were comfortable sitting at waiting area watching tv did not even realize the time til they call my name am happy with the service and every one was kind More

In and out Just had a routine service done on my 2016 Malibu Premier. I checked in at 9:50 and drove away from the service bay at 10:40. That is what I call serv Just had a routine service done on my 2016 Malibu Premier. I checked in at 9:50 and drove away from the service bay at 10:40. That is what I call service. Thank you John Thornton More