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John Thornton Chevrolet - Service Center
Lithia Springs, GA
1,536 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,536 Reviews of John Thornton Chevrolet - Service Center
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October 16, 2019
Oil change We took our 2011 Impala in for a routine oil change. Upon arrival the service tech was very accommodating in getting the service performed in a timely We took our 2011 Impala in for a routine oil change. Upon arrival the service tech was very accommodating in getting the service performed in a timely manner. More
by CDINGEE
Verified CustomerEmployees Worked With
Matt Conyers
October 16, 2019
Parts I have always gotten great service for this dealership, Mike is been my service for all my needs and has always done a great job! We had an issue of t I have always gotten great service for this dealership, Mike is been my service for all my needs and has always done a great job! We had an issue of time when getting the parts due to the GM strike, it took a few days. Mike did me well for both the oil change on my Escalade and the repairs to my CTS. I choose your dealership over the Cadillac dealership due to the great service and you guys are just plain faster at returning me my vehicles. Great service, keep doing what you're doing! More
by lorenzajames
October 14, 2019
Excellent As usual, John Thornton Chevrolet Service department did not disappoint. Excellent service as always. Way to go gentlemen. Friendliest staff in any c As usual, John Thornton Chevrolet Service department did not disappoint. Excellent service as always. Way to go gentlemen. Friendliest staff in any customer service industry. PERIOD More
by jcsauls51686
Employees Worked With
Reginald Widener, Matt Conyers
October 14, 2019
Fast service Nice people. Very quick with the oil change and tire rotation. Will use them again. Love my truck. There's not much else to say wasd in and out in 45 Nice people. Very quick with the oil change and tire rotation. Will use them again. Love my truck. There's not much else to say wasd in and out in 45 minutes More
by KRISTYTHOMAS24
Employees Worked With
James `DeKosta
October 11, 2019
100,000 mile service I purchased a used 2014 Silverado High Country truck from John Thornton and brought it back for 100,000 mile service which was handled quickly and eff I purchased a used 2014 Silverado High Country truck from John Thornton and brought it back for 100,000 mile service which was handled quickly and efficiently. The dealer also assisted me with a loaner truck. I have purchased several vehicles from John Thornton and have been treated fairly with each purchase and the service is first rate. More
by bmcclain0
Employees Worked With
October 11, 2019
Satisfied Matt was great to work with. I'll be back. Everything went great. Service was performed while I waited and I was in and out in an hour a 1/2. They Matt was great to work with. I'll be back. Everything went great. Service was performed while I waited and I was in and out in an hour a 1/2. They had to patch a tire so that took some time. More
by cutter2141
Employees Worked With
Matt Conyers
October 11, 2019
Service and tire rotation Took about 35-45 mins told that there were no problems everything topped off and I was on my way I was pleasantly surprised how fast I got my car back Took about 35-45 mins told that there were no problems everything topped off and I was on my way I was pleasantly surprised how fast I got my car back More
by ERNESTROSS1956
Employees Worked With
Don’t remember
October 10, 2019
Maintenance Service I took my car to John Thornton Chevrolet to have my regular maintenance service on Tuesday, October 7, 2019. For instance, I had my oil changed, tires I took my car to John Thornton Chevrolet to have my regular maintenance service on Tuesday, October 7, 2019. For instance, I had my oil changed, tires rotated, and the fluids were checked in my car. I didn't have to wait a long time for the service. The technicians was very polite. At the end of the service, I found out that I did not have to pay for the service rendered on that day. I was very munched impressed with the service. More
by gynllallen
Employees Worked With
Matt Conyers
October 09, 2019
Great customer service Fast service an they toke care of me . Gave me a loaner vehicle an called when job was completed. All service members seem professional an polite. Fast service an they toke care of me . Gave me a loaner vehicle an called when job was completed. All service members seem professional an polite. More
by nivey7000
Employees Worked With
Steve white, Reginald Widener
October 09, 2019
Great Customer Service in the Service Dept I brought my car in as my check engine light was on, Mr. Widener determined the issue and due to parts needed to be ordered made sure I had a curtesy I brought my car in as my check engine light was on, Mr. Widener determined the issue and due to parts needed to be ordered made sure I had a curtesy car to drive while my car was fixed. More
by Jbrennan
Employees Worked With
Ash Sidik, Reginald Widener
