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John Thornton Chevrolet - Service Center
Lithia Springs, GA
1,540 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,540 Reviews of John Thornton Chevrolet - Service Center
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October 18, 2019
Fast and Friendly Came in for a couple things (fuel filter and a noise from the front of the car) and they had me back on the road within a day (had to special order th Came in for a couple things (fuel filter and a noise from the front of the car) and they had me back on the road within a day (had to special order the parts). Got to ride with the shop foreman to point out the noise and he made me feel like he genuinely wanted to get to a proper fix. I appreciate that. Most times when you go the dealer, the "problems" with your car go away before the tech looks at it. The tech I rode with wanted to make sure he knew what my issue was so he could diagnose properly. More
by FlashCorliss
Verified CustomerEmployees Worked With
Michael
October 18, 2019
Great Service and Friendly People Jarrod Powell always takes care of my automotive service needs in a prompt and courteous way. He always finds a way to work me into the schedule for Jarrod Powell always takes care of my automotive service needs in a prompt and courteous way. He always finds a way to work me into the schedule for a quick in and out service with no issues. Way to go Jarrod!! More
by RHAYES6
Employees Worked With
October 17, 2019
Automotive Service John Thornton Chevrolet does a very good job with courtesy. Someone is always available to help you, and it makes asking questions easy. The employees John Thornton Chevrolet does a very good job with courtesy. Someone is always available to help you, and it makes asking questions easy. The employees are knowledgeable and friendly. More
by drewgilchrease
Employees Worked With
October 17, 2019
AWESOME SERVICE AND VERY FAST! I LOVE IT !!! The service dept is the best they always tell you what your vech is in need of all of the fluids are topped off, the techs are helpful I LOVE IT !!! The service dept is the best they always tell you what your vech is in need of all of the fluids are topped off, the techs are helpful and friendly and the service is fast!!! The mornings are when I book appointments and im in and out! More
by FWEAVER1
Employees Worked With
Matt Conyers
October 16, 2019
Parts I have always gotten great service for this dealership, Mike is been my service for all my needs and has always done a great job! We had an issue of t I have always gotten great service for this dealership, Mike is been my service for all my needs and has always done a great job! We had an issue of time when getting the parts due to the GM strike, it took a few days. Mike did me well for both the oil change on my Escalade and the repairs to my CTS. I choose your dealership over the Cadillac dealership due to the great service and you guys are just plain faster at returning me my vehicles. Great service, keep doing what you're doing! More
by lorenzajames
October 16, 2019
Oil change We took our 2011 Impala in for a routine oil change. Upon arrival the service tech was very accommodating in getting the service performed in a timely We took our 2011 Impala in for a routine oil change. Upon arrival the service tech was very accommodating in getting the service performed in a timely manner. More
by CDINGEE
Employees Worked With
Matt Conyers
October 14, 2019
Fast service Nice people. Very quick with the oil change and tire rotation. Will use them again. Love my truck. There's not much else to say wasd in and out in 45 Nice people. Very quick with the oil change and tire rotation. Will use them again. Love my truck. There's not much else to say wasd in and out in 45 minutes More
by KRISTYTHOMAS24
Employees Worked With
James `DeKosta
October 14, 2019
Excellent As usual, John Thornton Chevrolet Service department did not disappoint. Excellent service as always. Way to go gentlemen. Friendliest staff in any c As usual, John Thornton Chevrolet Service department did not disappoint. Excellent service as always. Way to go gentlemen. Friendliest staff in any customer service industry. PERIOD More
by jcsauls51686
Employees Worked With
Reginald Widener, Matt Conyers
October 11, 2019
100,000 mile service I purchased a used 2014 Silverado High Country truck from John Thornton and brought it back for 100,000 mile service which was handled quickly and eff I purchased a used 2014 Silverado High Country truck from John Thornton and brought it back for 100,000 mile service which was handled quickly and efficiently. The dealer also assisted me with a loaner truck. I have purchased several vehicles from John Thornton and have been treated fairly with each purchase and the service is first rate. More
by bmcclain0
Employees Worked With
October 11, 2019
Satisfied Matt was great to work with. I'll be back. Everything went great. Service was performed while I waited and I was in and out in an hour a 1/2. They Matt was great to work with. I'll be back. Everything went great. Service was performed while I waited and I was in and out in an hour a 1/2. They had to patch a tire so that took some time. More
by cutter2141
Employees Worked With
Matt Conyers
