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John Thornton Chevrolet - Service Center
Lithia Springs, GA
1,536 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,536 Reviews of John Thornton Chevrolet - Service Center
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October 08, 2019
Excellent Appointment time was spot on. I didn't have to wait, they took my vehicle right away. Service was completed efficiently. I will surely continue to br Appointment time was spot on. I didn't have to wait, they took my vehicle right away. Service was completed efficiently. I will surely continue to bring my vehicle back to this location. More
by potterman1960
Verified CustomerEmployees Worked With
October 07, 2019
Oil change and tire rotation Oil change and tire rotation. Advisor always pleasant. Even looked under my hood when I expressed a different concern not related to service that I wa Oil change and tire rotation. Advisor always pleasant. Even looked under my hood when I expressed a different concern not related to service that I was getting. Service was quick. No complaints. More
by ELLIOTTANGELA
Employees Worked With
Matt Conyers
October 03, 2019
Oil change As soon as I arrived I was greed by the Service Tech. The oil changed was done within the hour. My inside wind shield was also cleaned. As soon as I arrived I was greed by the Service Tech. The oil changed was done within the hour. My inside wind shield was also cleaned. More
by DGLIDDEN122
Employees Worked With
Other Employees :
Ash Sidik, Brad Yearta
October 03, 2019
Service vehicle for long trip Perfect service experience. On time and in budget. Great service writers, very personable. Truck was very clean when returned with print out service Perfect service experience. On time and in budget. Great service writers, very personable. Truck was very clean when returned with print out service records for my file. More
by RENTERKIN
Employees Worked With
October 02, 2019
Excellent service. consistently timely. always professional, timely, and I am treated with respect. very good service department with friendly staff, a very personable driver to take custo always professional, timely, and I am treated with respect. very good service department with friendly staff, a very personable driver to take customers where they need to go when service is going to be extended more than wait time will allow. (Gage) More
by david.templeton
Employees Worked With
Reginald Widener
October 02, 2019
Service Advisor and vehicle service was not good. Bought my vehicle from JTC in 2017. Have only let JTC service my vehicle and it has been A+ up until my last service on Sep 25th. My service advisor w Bought my vehicle from JTC in 2017. Have only let JTC service my vehicle and it has been A+ up until my last service on Sep 25th. My service advisor wasn't as professional as previous advisors. Went in for a oil and filter change and tire rotation. Prior to this my vehicle had a smooth ride. When the returned it the front end has vibration from the tires. I called to discuss the issues and they said they don't do balancing unless I said to do it. But i was never offered it. Now they want to charge 50 to bring it back and balance the tires. Awful service! More
by MOVADOSC
Employees Worked With
Mike in Service Department
October 02, 2019
Good review for service Nice service every time no hassle good employees will continue to use when. Possible. Better than most service centers. Keep up good work Thornton Ch Nice service every time no hassle good employees will continue to use when. Possible. Better than most service centers. Keep up good work Thornton Chevrolet More
by BIGRICKCOLLINS
October 02, 2019
Thank you so much Tim Yates My truck has been in and out of the service department since April and as recently as Sept. Tim has been patient and has offered nothing but excellen My truck has been in and out of the service department since April and as recently as Sept. Tim has been patient and has offered nothing but excellent customer service and compassion for the issues with my vehicle. As well as Donna....she's always a delight. They both helped make the transitions between my repairs and busy schedule a smooth transition. Thank you both!!!!! More
by elainejohnson01
September 26, 2019
service I called for several weeks to set up an appointment and left voicemails and did not get a return call, but once i got in contact with someone i was ou I called for several weeks to set up an appointment and left voicemails and did not get a return call, but once i got in contact with someone i was out on the schedule that day. More
by nastynine
Employees Worked With
September 22, 2019
Great service, fast and trustworthy. I have always had a great experience here. I wouldn't want to go anywhere else. They've always done an excellent job very promptly and honestly. I'm a I have always had a great experience here. I wouldn't want to go anywhere else. They've always done an excellent job very promptly and honestly. I'm a fan! More
by chrisjmcd45
