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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,536 Reviews

1,536 Reviews of John Thornton Chevrolet - Service Center

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September 15, 2019

Oil Change The employees were very nice and pleasant. My oil change was quick. I was in and out. Will go to Thornton Chevrolet again. Many Thanks More

by aladdin67goat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Yearta, Reginald Widener, Matt Conyers
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you

September 13, 2019

Repairs Great experience in the service dept. Had warranty work and maintenance work done. Good customer service and they did good work. I’ll use them again. More

by CLANHARPER
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

John Thornton Chevrolet responded

Thanks

September 13, 2019

Great Job! Reginald was Very friendly and knowledgeable! A great job was done on my vehicle, I didn’t have to wait a long time at all! More

by pygould51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you!!!

September 11, 2019

a very good one i always have had a good experience always friendly speedy good service comfortable cleaning waiting room always willing too help I will recommend joh More

by corey.johnson1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Conyers, Jessica Davis
Oct 07, 2019 -

John Thornton Chevrolet responded

Thanks so much.

September 10, 2019

Very good and fast Most of the time you have to wait before someone see you but here there no wait on starting the service . i dont mind bring my truck here at all . More

by goldentouch818
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you.

September 09, 2019

Routine service Took our 2011 Impala in for routine service, had new spark plugs put in. An appointment was made with no hassle with the service tech. More

by CDINGEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

John Thornton Chevrolet responded

We try our best everytime.

September 05, 2019

Quick, reliable and truthful The service department is sublime! For the past 5 years I’ve been taking my truck there for routine maintenance and have never encountered any scammin More

by DGREEN0367
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Yearta, Reginald Widener, Matt Conyers
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you for your feedback. We appreciate your business.

September 04, 2019

tail gate repair did an excellent job of fixing my tail gate on my new Silverado. Bill Ohara did a excellent job of getting my truck into and out of the service depart More

by tallanford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly King, Bill O'Hara
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you very much. Glad we could get it right.

September 04, 2019

Oil change, 30 thousand mile checkup John Thornton Chevrolet was excellent. The wait time less than an hour, and I didn’t have appointment. My service was free for buying from J Thornton More

by rjf482002
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you very much.

September 04, 2019

100% customer satisfaction!!! Will recommend John Thornton for all services on my vehicle. Bryon went above and beyond to help me out. he explained the service and time frame it wo More

by mikewilliams9771
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you very much. We appreciate your business.

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