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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.3
1,524 Reviews

1,524 Reviews of John Thornton Chevrolet - Service Center

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August 22, 2019

Check Brakes Great service. I am impressed that we were told our brakes were ok. Everyone is always very friendly and they make you feel your business with the d More

by DGLIDDEN122
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you very much.

August 20, 2019

Bad review, don’t check before they speak. The customer guy don’t check he speak just assume the warranty not cover. The maintenance crew don’t double there work leave trash in your car. The st More

by terrell.moss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael cuquejo was cool just the other guys.
Aug 20, 2019 -

John Thornton Chevrolet responded

We are sorry you had a bad experience in our service department. Every employee at our Dealership goes through extensive GM training continuously.

August 20, 2019

Best service team! Love the service department. Bryon is always efficient. He always keeps you updated. You are always greeted with a smile! Great experience every time More

by A.MARBUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you.

August 17, 2019

Always a pleasure Whenever I bring my car to John Thornton, I always receive the best of service. Fast, friendly and respectful. The staff always explains things of wha More

by GOLDINGMICHELLE29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you.

August 16, 2019

Good Experience Always a great experience when I come here. I am always treated nice. They really take care of me. Always take care of any issue that I have. More

by ccibrokers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna, Matt Conyers
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you.

August 15, 2019

Tire and wheel repair Quick and helpful service! RJ was able to get me the best price and able to get the job done very quickly so I could get back on the road. More

by denamerchen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RJ in service
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you.

August 14, 2019

Friendly, quick and helpful! Jarrod met us and immediately took my 2019 Equinox back for an oil change. An hour later we were back on the road heading home. More

by SWEETKNIGHTS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

John Thornton Chevrolet responded

Thanks!

August 13, 2019

EXCELLANT CUSTOMER SERVICE Although I had a scheduled appointment, I was in and out quickly. The waiting room was nice and clean. Everyone in the Customer Service appeared to ha More

by BBMILLERDESSERTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you very much.

August 13, 2019

Very Pleasant Experience. The repair estimates I had received from other dealers left me with little hope of a low repair cost. I was pleased with the work you performed and t More

by jpmoore11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

John Thornton Chevrolet responded

Thanks

August 08, 2019

Normal Service Made a online appointment. Arrived about 30 minutes early. Had oil changed, tires rotated, air filter and cabin air filter replaced. Complete job c More

by Garrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you very much. We appreciate your business.

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