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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.3
1,524 Reviews

1,524 Reviews of John Thornton Chevrolet - Service Center

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August 07, 2019

Good job Nice and friendly Customer service was excellent and eye contact any concerns they always had my answers all my questions answered love all staff and More

by LOPEZBELEN073
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you.

August 07, 2019

Service was efficient and informative of maintenance fees I have been a customer of John Thornton for ten years and have always had great experiences. I would recommend them to anyone of my friends. More

by TSATTENFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Sidik, Brad Yearta
Oct 07, 2019 -

John Thornton Chevrolet responded

We appreciate your loyalty.... Thank you.

August 07, 2019

Rear end noise in my Silverado The drive train in my 2017 1500 Silverado started making a noise and continued to get louder over a period of time. I called late in the day and was s More

by J S Cagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Fordham
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you.

August 05, 2019

Very impressed I just cannot get over the detailed services I receive from Thornton each and every time I have anything done with my truck....It is the only dealersh More

by Clifton Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Yearta, Reginald Widener, Matt Conyers
Oct 07, 2019 -

John Thornton Chevrolet responded

We appreciate your kind comments. Thank you.

August 05, 2019

Been waiting over two weeks without any update I came here thinking it was a great place. Come to find out they only help who they want to help. I call to get updated when they should call me. Very More

by MEZEMACK10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrod Powell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Yearta, Reginald Widener, Matt Conyers
Aug 05, 2019 -

John Thornton Chevrolet responded

We apologize for the delay with the warranty repair on your vehicle. The GM parts needed are on backorder. Your service advisor will give you a call with an update. Again we apologize for the inconvenience this has caused.

August 05, 2019

Excellent job Service does an excellent job anytime we bring in our cars or truck. They always do the job on time as promise and friendly customer service More

by KADKISON0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you.

July 31, 2019

Awesome Experience Great and Excellent service. Fast and friendly service team. Matt Conyers was awesome helping getting me checked in and my vehicle serviced. I recomm More

by anthony.darlington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
Oct 07, 2019 -

John Thornton Chevrolet responded

Thanks Anthony!! We appreciate you along with Dino and the staff in the sales department

July 26, 2019

Great really helped out Nice and fast service very clean and nice people. Great place. I would go here before any other place and recomend this place to all my family More

by MEZEMACK10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill O'Hara, Brad Yearta, Reginald Widener, Matt Conyers, Jamie Warren, Jessica Davis
Jul 29, 2019 -

John Thornton Chevrolet responded

Thank you for your business.

July 25, 2019

NEw Car alert ‼️ Wonderful , fast , and accurate experience!! Shout out to the whole staff , everyone makes you feel so welcomed and help you out ! GREAT AND HAPPY END More

by Bailee18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Cogman, Mike Beltran
Jul 29, 2019 -

John Thornton Chevrolet responded

We appreciate your business.

July 25, 2019

Oil change / tire rotation Good price Nice and quick you are not in the there all day waiting for your vehicle to be ready Love getting coupons Snacks are so appreciated More

by erickapoole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Yearta
Jul 29, 2019 -

John Thornton Chevrolet responded

Thank you for your feedback

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