John Thornton Chevrolet - Service Center
Lithia Springs, GA
1,547 Reviews of John Thornton Chevrolet - Service Center
repair work Dropped vehicle off 7:30 AM Monday Aug. 19, 2019, called around 9:00 AM Wed. Aug. 21, 2019 to check on status of vehicle, was informed vehicle had not Dropped vehicle off 7:30 AM Monday Aug. 19, 2019, called around 9:00 AM Wed. Aug. 21, 2019 to check on status of vehicle, was informed vehicle had not been looked at. From drop off until I called had not heard anything from anyone from Thornton. More
Perfect Service The service department did amazing. Everything was perfect. My truck was returned very quickly and Everything explained to me throughout the few days The service department did amazing. Everything was perfect. My truck was returned very quickly and Everything explained to me throughout the few days they had it. Byron was great handling this the entire time. More
Fixed both my issues I was on my way there to shop for a car for my wife when my own car had an issue about a mile away from the dealership. They fixed my car while I bou I was on my way there to shop for a car for my wife when my own car had an issue about a mile away from the dealership. They fixed my car while I bought the other and my sales rep, Derek, drove me to the bank to get my cashiers check. Both Derek and Bryon were fantastic. More
Check Brakes Great service. I am impressed that we were told our brakes were ok. Everyone is always very friendly and they make you feel your business with the d Great service. I am impressed that we were told our brakes were ok. Everyone is always very friendly and they make you feel your business with the dealership is important. More
Bad review, don’t check before they speak. The customer guy don’t check he speak just assume the warranty not cover. The maintenance crew don’t double there work leave trash in your car. The st The customer guy don’t check he speak just assume the warranty not cover. The maintenance crew don’t double there work leave trash in your car. The sticker for your oil change in a pen look like a 5 grader wrote it down. I hate coming to John Thornton Chevrolet. If I can change service department at a another local I would. More
Best service team! Love the service department. Bryon is always efficient. He always keeps you updated. You are always greeted with a smile! Great experience every time Love the service department. Bryon is always efficient. He always keeps you updated. You are always greeted with a smile! Great experience every time I’m there! More
Always a pleasure Whenever I bring my car to John Thornton, I always receive the best of service. Fast, friendly and respectful. The staff always explains things of wha Whenever I bring my car to John Thornton, I always receive the best of service. Fast, friendly and respectful. The staff always explains things of what needs to be done to my vehicle in a ay I understand and they never rush me to just pay and leave. AWESOME STAFF!!!! More
Good Experience Always a great experience when I come here. I am always treated nice. They really take care of me. Always take care of any issue that I have. Always a great experience when I come here. I am always treated nice. They really take care of me. Always take care of any issue that I have. More
Tire and wheel repair Quick and helpful service! RJ was able to get me the best price and able to get the job done very quickly so I could get back on the road. Quick and helpful service! RJ was able to get me the best price and able to get the job done very quickly so I could get back on the road. More
Friendly, quick and helpful! Jarrod met us and immediately took my 2019 Equinox back for an oil change. An hour later we were back on the road heading home. Jarrod met us and immediately took my 2019 Equinox back for an oil change. An hour later we were back on the road heading home. More