John Thornton Chevrolet - Service Center
Lithia Springs, GA
1,547 Reviews of John Thornton Chevrolet - Service Center
EXCELLANT CUSTOMER SERVICE Although I had a scheduled appointment, I was in and out quickly. The waiting room was nice and clean. Everyone in the Customer Service appeared to ha Although I had a scheduled appointment, I was in and out quickly. The waiting room was nice and clean. Everyone in the Customer Service appeared to happy and ready to help you. More
Very Pleasant Experience. The repair estimates I had received from other dealers left me with little hope of a low repair cost. I was pleased with the work you performed and t The repair estimates I had received from other dealers left me with little hope of a low repair cost. I was pleased with the work you performed and the reasonable price. More
Normal Service Made a online appointment. Arrived about 30 minutes early. Had oil changed, tires rotated, air filter and cabin air filter replaced. Complete job c Made a online appointment. Arrived about 30 minutes early. Had oil changed, tires rotated, air filter and cabin air filter replaced. Complete job completed in 30 to 40 minutes. Had a coupon for discounted oil change. More
Rear end noise in my Silverado The drive train in my 2017 1500 Silverado started making a noise and continued to get louder over a period of time. I called late in the day and was s The drive train in my 2017 1500 Silverado started making a noise and continued to get louder over a period of time. I called late in the day and was scheduled for an appointment the very next morning. The steps from diagnosis to courtesy car to on my way were almost seamless. Got a call from the service manager the next morning with updates on the repair. Everything was handled with utmost professionalism and could not have been a more smooth transition to back on the road in the Silverado again. Friendly staff that will send you down the road with a smile knowing you did business with them. More
Good job Nice and friendly Customer service was excellent and eye contact any concerns they always had my answers all my questions answered love all staff and Nice and friendly Customer service was excellent and eye contact any concerns they always had my answers all my questions answered love all staff and cleanliness More
Service was efficient and informative of maintenance fees I have been a customer of John Thornton for ten years and have always had great experiences. I would recommend them to anyone of my friends. I have been a customer of John Thornton for ten years and have always had great experiences. I would recommend them to anyone of my friends. More
Excellent job Service does an excellent job anytime we bring in our cars or truck. They always do the job on time as promise and friendly customer service Service does an excellent job anytime we bring in our cars or truck. They always do the job on time as promise and friendly customer service More
Been waiting over two weeks without any update I came here thinking it was a great place. Come to find out they only help who they want to help. I call to get updated when they should call me. Very I came here thinking it was a great place. Come to find out they only help who they want to help. I call to get updated when they should call me. Very unprofessional to me. I was planning on buying another car today also and it will not be from them. More
Very impressed I just cannot get over the detailed services I receive from Thornton each and every time I have anything done with my truck....It is the only dealersh I just cannot get over the detailed services I receive from Thornton each and every time I have anything done with my truck....It is the only dealersh in Georgia I will patronize. More
Awesome Experience Great and Excellent service. Fast and friendly service team. Matt Conyers was awesome helping getting me checked in and my vehicle serviced. I recomm Great and Excellent service. Fast and friendly service team. Matt Conyers was awesome helping getting me checked in and my vehicle serviced. I recommend using this service team. Awesome experience. More