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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,547 Reviews

1,547 Reviews of John Thornton Chevrolet - Service Center

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August 13, 2019

EXCELLANT CUSTOMER SERVICE Although I had a scheduled appointment, I was in and out quickly. The waiting room was nice and clean. Everyone in the Customer Service appeared to ha More

by BBMILLERDESSERTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you very much.

August 13, 2019

Very Pleasant Experience. The repair estimates I had received from other dealers left me with little hope of a low repair cost. I was pleased with the work you performed and t More

by jpmoore11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

John Thornton Chevrolet responded

Thanks

August 08, 2019

Normal Service Made a online appointment. Arrived about 30 minutes early. Had oil changed, tires rotated, air filter and cabin air filter replaced. Complete job c More

by Garrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you very much. We appreciate your business.

August 07, 2019

Rear end noise in my Silverado The drive train in my 2017 1500 Silverado started making a noise and continued to get louder over a period of time. I called late in the day and was s More

by J S Cagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Fordham
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you.

August 07, 2019

Good job Nice and friendly Customer service was excellent and eye contact any concerns they always had my answers all my questions answered love all staff and More

by LOPEZBELEN073
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you.

August 07, 2019

Service was efficient and informative of maintenance fees I have been a customer of John Thornton for ten years and have always had great experiences. I would recommend them to anyone of my friends. More

by TSATTENFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Sidik, Brad Yearta
Oct 07, 2019 -

John Thornton Chevrolet responded

We appreciate your loyalty.... Thank you.

August 05, 2019

Excellent job Service does an excellent job anytime we bring in our cars or truck. They always do the job on time as promise and friendly customer service More

by KADKISON0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you.

August 05, 2019

Been waiting over two weeks without any update I came here thinking it was a great place. Come to find out they only help who they want to help. I call to get updated when they should call me. Very More

by MEZEMACK10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrod Powell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Yearta, Reginald Widener, Matt Conyers
Aug 05, 2019 -

John Thornton Chevrolet responded

We apologize for the delay with the warranty repair on your vehicle. The GM parts needed are on backorder. Your service advisor will give you a call with an update. Again we apologize for the inconvenience this has caused.

August 05, 2019

Very impressed I just cannot get over the detailed services I receive from Thornton each and every time I have anything done with my truck....It is the only dealersh More

by Clifton Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Yearta, Reginald Widener, Matt Conyers
Oct 07, 2019 -

John Thornton Chevrolet responded

We appreciate your kind comments. Thank you.

July 31, 2019

Awesome Experience Great and Excellent service. Fast and friendly service team. Matt Conyers was awesome helping getting me checked in and my vehicle serviced. I recomm More

by anthony.darlington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
Oct 07, 2019 -

John Thornton Chevrolet responded

Thanks Anthony!! We appreciate you along with Dino and the staff in the sales department

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