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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,522 Reviews

1,522 Reviews of John Thornton Chevrolet - Service Center

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May 06, 2019

Quick service without a appointment I drop my car off without an appointment and they were to get back to the next day great fast turn around . They called and explained the repairs tha More

by anthonydavis01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in service
May 07, 2019 -

John Thornton Chevrolet responded

Thank you!!!

May 06, 2019

Very good Stopped by to get to get my oiled changed Friday morning got in took about hour and a half which is not a bad wait. I was saddened to hear that Jim More

by DOCCASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James `DeKosta, Brad Yearta, Matt Conyers
May 07, 2019 -

John Thornton Chevrolet responded

Just your survey response brings tears to my eyes. A great man. So nice of you to give him a positive survey, he I'm sure is smiling at your response.

May 03, 2019

Customer satisfaction They took care of me. They got me in out within an hour for an oil change and rotated my tires. They checked all my fluids and topped them off where More

by SASSYPECANTAN50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Good customer service...., Matt Conyers
May 06, 2019 -

John Thornton Chevrolet responded

Thank you for you business.

May 01, 2019

Excellent service, fast and easy to work with. Great to work with. I did not have appointment and they worked me in and took care of all my needs. Thank you! I have been satisfied completely over t More

by sphillips5321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
May 06, 2019 -

John Thornton Chevrolet responded

Thank you!!!

May 01, 2019

John Thornton is the dealer you want as your service provide Great staff, get you in and out, really like the fact that the technician took me under my car to show me the issues they found, More

by taxx2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Yearta, Reginald Widener, Matt Conyers
May 06, 2019 -

John Thornton Chevrolet responded

Thank you for your feedback.

April 26, 2019

Oil change and service check. I was very pleased with the service. They addressed all the issues I presented to them , alone with my oil change and check points. I was finished in More

by jmacollins8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Person that check me out when car was finished, was very nice and explained to me everything that was done on my car.
May 06, 2019 -

John Thornton Chevrolet responded

Thank you.

April 26, 2019

Oil change and service Excellent service, as always! I managed to carry on working while waiting for my car using the wifi and my car was ready in around an hour just as ex More

by angelacoldwell2003
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019 -

John Thornton Chevrolet responded

Thank you!

April 26, 2019

Happy Customer everybody in service dept was friendly and went in to detail what they would do to service my car,when i picked it up they explained what they did and More

by WOODS604
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
May 06, 2019 -

John Thornton Chevrolet responded

We appreciate you.

April 25, 2019

Proffesional and Efficient Every time I visit this location everything is wonderful. The staff is extremely professional and courteous and since I work in the customer service i More

by damaczion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary , Reginald Widener
May 06, 2019 -

John Thornton Chevrolet responded

We appreciate your comments. Thank you for your business.

April 25, 2019

Service wa squicker than expected and worth the money The quality of service was exceptional. I came in without an appointment but was ready in record time. Not much more can be said. Thank you!!! More

by cawilson0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Yearta, Reginald Widener
May 06, 2019 -

John Thornton Chevrolet responded

Thanks for your feedback.

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