Back

John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,522 Reviews

1,522 Reviews of John Thornton Chevrolet - Service Center

Sort by
March 07, 2019

Fast complete service. Very friendly and knowledgeable. I wa s very pleased. The tow driver charged me for this service. It should be included in my contract. Smh More

by gramblinggrad1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2019 -

John Thornton Chevrolet responded

Thanks for your feedback!!! We appreciate your business.

March 06, 2019

A+ Customer Service I had a sensor go bad. I called, the owner and service manager called back. They brought me a car, took mine and returned it the next day! More

by designonpenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Dettmering
Mar 07, 2019 -

John Thornton Chevrolet responded

Thank you.

March 06, 2019

2015 Sonic leaking coolant The service department made every effort to quickly and correctly diagnose the problem and work out a solution. I have no complaints at all with the q More

by JW_2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 07, 2019 -

John Thornton Chevrolet responded

Thank you.

March 06, 2019

Regular Svc Everyone is friendly, and helpful. I know that when i take my vehicle in for service, the work will be done correctly and at a great price. More

by MD8471
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
Mar 07, 2019 -

John Thornton Chevrolet responded

Thank you for your feedback

March 06, 2019

Pink eye on the escalade John Thornton Chevrolet service Department is excellent my 2009 Cadillac Escalade had a bad headlight its was fixed with fine expertise. The service t More

by ryan_p_hodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
Mar 07, 2019 -

John Thornton Chevrolet responded

Thank you. We appreciate you.

March 06, 2019

Very satisfied. Brad Yearty was extremely helpful in making quick appt. and service was expedited. This service department has always been what you would expect from More

by CDINGEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Yearta
Mar 07, 2019 -

John Thornton Chevrolet responded

Thank you.

March 06, 2019

Bryon service advisor helpful as usual Bryon my service advisor was professional and courteous as usual while helping me with an issue with my Chevrolet Colorado. He got me a vehicle to dri More

by ldewitt444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Haan,Steven Forhan thank you for your help .
Mar 07, 2019 -

John Thornton Chevrolet responded

Thank you for your feedback.

March 06, 2019

Silverado Z-71 Windshield Leak From sales to service these team members do what is required to ensure a good customer experience. I have purchased several dozen trucks and SUVs from More

by BDNC12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Sidik, James `DeKosta
Mar 07, 2019 -

John Thornton Chevrolet responded

Thank you. We appreciate your repeat business

March 05, 2019

Happy Customer Best service ever, Any issues i'd ever had was with manufacturing. And that was not a real big issue The service so far the few times needed both inst More

by Mz 2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Cuquejo
Mar 05, 2019 -

John Thornton Chevrolet responded

Thank you for your feedback. We appreciate your business.

March 04, 2019

Timely service My car was serviced in a very reasonable amount of time. The week before I had an incident where my key was stuck in the ignition. I called John Thor More

by JENNELLT80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
Mar 05, 2019 -

John Thornton Chevrolet responded

Thank you for your business. We appreciate you.

...
140
...