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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,522 Reviews

1,522 Reviews of John Thornton Chevrolet - Service Center

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March 01, 2019

New Tires Prompt, friendly service. Bryon makes sure he knows what problem I am having and makes sure everything is done in a timely manner. I recommend both More

by NRABE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

John Thornton Chevrolet responded

Thank you very much for your feedback.

March 01, 2019

Timely and Efficient Service I took my 2015 Chevrolet Impala in for service and was not expecting the problem to get diagnosed for a few days. However, it was repaired and ready t More

by VENECIA.REEVES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Yearta
Mar 05, 2019 -

John Thornton Chevrolet responded

Thanks for understanding. We appreciate your business.

February 27, 2019

AMAZING CUSTOMER SERVICE The staff is awesome. They are always courteous and helpf lul. And the best part of it all, they get you in and out of the service center in awesome t More

by jessica.cherelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Yearta, Reginald Widener, Matt Conyers
Feb 28, 2019 -

John Thornton Chevrolet responded

Thank you for your business. We appreciate you.

February 26, 2019

Oil change Good service and everyone is very professional. Made an appointment and service was done on a timely basis. Everyone always greets you when you arri More

by DGLIDDEN122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Sidik
Feb 26, 2019 -

John Thornton Chevrolet responded

We do love our customers. Thank you for being a part of our family.

February 26, 2019

Oil change Very courteous staff. Process in and out was under the stated amount of time. I thought my oil change would be free though because I have under the 24 More

by akadoone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
Feb 26, 2019 -

John Thornton Chevrolet responded

Thank you for working with us.

February 24, 2019

Very efficient I had an appointment. They checked before the appointment that I was coming. Upon arrival I was greeted and they took care of my door handle. More

by albertshelby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Yearta
Feb 26, 2019 -

John Thornton Chevrolet responded

Thanks again for your business.

February 20, 2019

Helpful Courteous and respectful staff. Work took a while but they kept me consistently updated. Fair and good people. Definitely recommend them for service a More

by msmechie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Hydrick, Jade Battiest
Mar 05, 2019 -

John Thornton Chevrolet responded

Thank you for business.

February 20, 2019

Great service My check engine light came on about 1/2 mile from the dealership so I pulled right in to have it checked, no wait at all. Jarrod was so nice and helpf More

by Lonnie M.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms Donna Haan in rental dept.
Mar 05, 2019 -

John Thornton Chevrolet responded

Thanks for working with us.

February 20, 2019

Awesome! I had a oil change and a/c repair! Byron was very kind and knowledgeable, I really appreciated having him to work with for my automobile needs! More

by pygould51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

John Thornton Chevrolet responded

Thank you so much.

February 20, 2019

Brian I really appreciate the miles Bryon took to take care of our concerns. He patiently explained all the work needed to be done and made sure everything More

by rysachi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

John Thornton Chevrolet responded

We appreciate you. Thanks for your response.

Feb 26, 2019 -

John Thornton Chevrolet responded

Thank you. We appreciate your trust.

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