John Thornton Chevrolet - Service Center

Choosing and purchasing a vehicle was the most convenient process I have ever encountered. Thank you for making a painful process easy. process I have ever encountered. Thank you for making a painful process easy. More

Was satisfied with the service of a recall, I felt the dealer was quick to give me an appointment to take care of the problem dealer was quick to give me an appointment to take care of the problem More

Excellent and professional service from the body shop to service and sales. I appreciate Thornton! service and sales. I appreciate Thornton! More

Great honest enthusiastic sales force at John Thornton Chevy. I would recommend them to everyone I meet. Chevy. I would recommend them to everyone I meet. More

Bill Adkins is an excellent salesperson who goes above and beyond to care for his clients! Thank you so much, Vickie & Javier Duran FD REMODELING LLC. and beyond to care for his clients! Thank you so much, Vickie & Javier Duran FD REMODELING LLC. More

Service adviser talked and looked like he did not want to be there at all! He was not rude but not polite either, I will not be requesting him as a service advisor at all. be there at all! He was not rude but not polite either, I will not be requesting him as a service advisor at all. More

I would rate John Thorton Chevrolet a 1 star. 0 Stars if I could. When I received my car the wheel was scratched and it took 4 months to recieve a replacement. When they replaced the wheel the re 0 Stars if I could. When I received my car the wheel was scratched and it took 4 months to recieve a replacement. When they replaced the wheel the replacement was gouged from someone in the service department and not reporting it. If it wasn't for me inspecting before I left the lot I would have been liable. The muffler on my brand new car had a defect, the service department kept giving me the run around on repairing it. It took over 4 months and for me to call General Motors customer service for them to repair and replace the muffler. But wait there's more. The car didn't come with the chips for the heated and air conditioned seats. After I got the letter from General Motors saying I could call the dealership to have the chips put in, John Thornton said that it would be a few months until they could get the chips in and the only appointments they have available are Monday through Thursday at either 8am or 9am. They were not willing to work with me to have these chips put in. As for someone with a normal job those hours to have the chips replaced do not work. I then called a dealership out of state since I will be there for the holidays and they were promptly able to get me in, said there wasn't a backorder on the chips and could have me come at at my earliest convenience. Overall my experience with John Thornton Chevrolet was very poor and I will never buy a car from them again or refer anyone to purchase or lease a car through them. More

Always welcomed with professionalism, courtesy, and a smile. I love my service advisor and team smile. I love my service advisor and team More

The people are always friendly and helpful. The service folks and the sales folks always do an excelled job. Although I did not purchase a new truck when I am ready will definitely come back to The service folks and the sales folks always do an excelled job. Although I did not purchase a new truck when I am ready will definitely come back to this dealership. More

Salesman was nice. . but to long for getting the truck ready.ready ready slow slow . but to long for getting the truck ready.ready ready slow slow More