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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.3
1,527 Reviews

1,527 Reviews of John Thornton Chevrolet - Service Center

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March 22, 2022

I like that they called me back with a better rate for my seasonal vehicle . Awesome service More

by kristopherforpresident
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
March 21, 2022

John Thornton was super good and we loved the results of the car when finished. It shined like a brand new car. More

by Krismann4us
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy service dept.
March 17, 2022

The whole Team is great! Especially Kim! Again Thank you all! I recommend this location without a doubt! More

by carlabeard61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim, Brandon, Bernie, Terrance
March 16, 2022

I checked in right before my scheduled appointment time, check-in went smooth and I was out within an hour? More

by garobert7
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
March 14, 2022

Love John Thornton very friendly workers especially the one hispanic female don’t remember her name but she’s very helpful More

by HENRYHERRERA45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adriana Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Rivera
March 10, 2022

Outstanding service been going there for the last ten years and the service is great. More

by ARTHURROBERSON@YAHOO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
March 09, 2022

In the last 7 years I've had excellent care with everyone at Thornton Chevrolet. More

by Ms.Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2022

Thanks Kurt for helping track down the problem with the tires and breaks. Great Job. More

by dmac1477
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Hedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2022

Service advisor communication was terrible. I left voicemails and numerous calls with no answer or call back. More

by wimbushrufus
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Reggie in service , Bill O'Hara
Apr 05, 2022 -

John Thornton Chevrolet responded

Thanks for your feedback. I do see a record of you communicating with Dino Hill our sales manager by phone and text. Reconfirming that all is well in service.

March 05, 2022

Great, friendly and professional staff that informed me of my needs before completing the job. No surprises when it’s time to pay. More

by twila.vincent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cuquejo
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