John Thornton Chevrolet - Service Center
Lithia Springs, GA
1,542 Reviews of John Thornton Chevrolet - Service Center
I recently purchased a vehicle from them. The vehicle had a dent prior to purchase and they agreed upon repairing it. I was told that it would be a 1 day process when I dropped it off. They kept it for over a dent prior to purchase and they agreed upon repairing it. I was told that it would be a 1 day process when I dropped it off. They kept it for over a week and kept giving me excuses of why nothing had been done. I ended up going to pick up the vehicle without the repair being done because they told me it would be atleast another 4 days before they could get to it. More
Reggie Widener in service is absolutely amazing. That is why I come back for service and only deal with Reggie. He makes sure that my problems are well taken care of. I appreciate the high level of customer why I come back for service and only deal with Reggie. He makes sure that my problems are well taken care of. I appreciate the high level of customer service Reggie gives me. More
I have been doing business with John Thornton Chevrolet since 2008. Our last 2 cars were purchased from them also. since 2008. Our last 2 cars were purchased from them also. More
I'm so amazed about the service I received here! Jan at the front desk was super sweet and helpful! The service was prompt and efficient from start to finish! 5 star service!! the front desk was super sweet and helpful! The service was prompt and efficient from start to finish! 5 star service!! More
Very disappointed with what I thought was a simple oil change and tire rotation. Now I’m going to have to take a day off to take my truck to Tucker so the company that put the lift kit (which was on the t change and tire rotation. Now I’m going to have to take a day off to take my truck to Tucker so the company that put the lift kit (which was on the truck when I purchased it from Thorton Chevrolet) so they hopefully correct the issue. Not to mention that the only response to the issue was “seems like several people dropped the ball”. Once again the consumer gets the short end of the stick. More
I don't believe they check my tire pressure and I was supposed to get that service also supposed to get that service also More
My first time there, I enjoyed my experience, they explained more than once what was being done and kept me involved! The wait wasn’t as long as I prepped for, always great!! explained more than once what was being done and kept me involved! The wait wasn’t as long as I prepped for, always great!! More
This dealership was great to work with, I scheduled my appointment over the phone and they took me in on time. Service was great. Only complaint that I have, is I have received multiple emails wanting m appointment over the phone and they took me in on time. Service was great. Only complaint that I have, is I have received multiple emails wanting me to rate them and this is extremely annoying. Please remove me from future email lists. More