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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,526 Reviews

1,526 Reviews of John Thornton Chevrolet - Service Center

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March 23, 2021

I have brought my car to Thornton Chevy before and have always been pleased. They finished when they said they would. My only issue was that my service rep didn't call me regarding the status of my car, in More

by Patrice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback! We are always happy to assist with any of your vehicle needs.

March 19, 2021

Matthew was very kind and most professional. Thankfully, I didn't need to have much more done than an oil change and check for any issues regarding a recall letter. I had a good experience and look forward More

by pam28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
Mar 23, 2021 -

John Thornton Chevrolet responded

Thank you for your review! We are so glad Matthew could take care of your vehicle maintenance needs and look forward to assisting you with your next purchase in the future.

March 19, 2021

Great great great great great great great great great great great great great great great great great great great great great great great great great More

by 1988sammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener
Mar 23, 2021 -

John Thornton Chevrolet responded

Thank you for your review!

March 18, 2021

It was an easy pleasant buying experience at John Thornton Chevrolet. The price was good and the people are great. From Derek the salesman to Russ the manager to Kevin the finance guy, they were all More

by joelharper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ
Mar 23, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback! We are so glad that our sales team was able to make your purchase experience great and we hope you continue to enjoy your Silverado.

March 17, 2021

Friendly service, quick service, good price and thorough inspection. I was very satisfied with my experience with John Thornton Chevrolet. I will be coming back. More

by JERRIRAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Boyd
Mar 23, 2021 -

John Thornton Chevrolet responded

Thank you for your review! We are so glad we exceeded expectations and look forward to assisting you in the future.

March 16, 2021

Great job as always. The people make the business and he has hired some really good ones. Would recommend this dealership in a "heartbeat". Customer relations the best. More

by David Hotaling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

John Thornton Chevrolet responded

Thank you! We are so glad our team is able to exceed your expectations. Customer service is very important to us.

March 16, 2021

Arrived at 7:30 am for my appt. My truck was taken back for repair immediately. They finished in little under an hour, Great timing so I was able to have a day to complete other tasks. More

by WARREN4646
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cuquejo
Mar 23, 2021 -

John Thornton Chevrolet responded

Thank you for your review! We are so glad we were able to get your service completed in a timely manner.

March 16, 2021

I am not pleased with the work on my car, either the mechanic doesn't know what he is doing are they just can't find out what is really going on with my car. I just payed a $1,100 for some work, and my More

by GLOKEITEI4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Yates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cuquejo
Apr 01, 2021 -

John Thornton Chevrolet responded

Thanks for your feedback. Did you communicate with our service manager?

March 13, 2021

Excellent service and a genuine desire to please their customer! Would highly recommend this dealership to anyone! Extremely helpful and always responsive to questions and concerns. Great place! More

by robbridges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino Hill
Mar 23, 2021 -

John Thornton Chevrolet responded

Thank you for your recommendation! We are always happy to assist with any questions during your purchasing process. We hope you enjoy your new vehicle.

March 11, 2021

This dealership service department is one of the best service departments that Chevy has. The work was done faster than expected and Mike kept me up to date on the status daily. More

by TTURNER172
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cuquejo
Mar 23, 2021 -

John Thornton Chevrolet responded

Thank you! Our service team is always happy to assist with your vehicle service and maintenance needs.

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