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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,526 Reviews

1,526 Reviews of John Thornton Chevrolet - Service Center

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March 11, 2021

My experience was excellent, from the initial greeting. The service advisor Mr. Yates a very nice gentleman was polite and courteous, he made me feel at ease, very pleasant disposition. He was Extremely pr More

by jawan71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback! We are so glad that Tim and the rest of our service team were able to assist you with servicing your vehicle.

Mar 26, 2021 -

jawan71 responded

You’re welcome 😇

March 08, 2021

Took my vehicle to have oil change. Next day vehicle wouldn’t start and check engine light came on. Will not be going back ever!!! More

by BM_MOODY
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Reginald Widener
Mar 13, 2021 -

John Thornton Chevrolet responded

Thanks for your Feedback. Please call Steve or Kurt in service (770)941-8550. What happened? We want you completely satisfied.

March 05, 2021

All I wanted was the recall repaired. Someone put on the invoice that I wanted a full check of the truck. They called and said I needed new tires and that the transfer case needed cleaning More

by WCDAVIS1225
Recommend Dealer
Yes
Employees Worked With
Kurt Hedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenden Boyd
March 05, 2021

Excellent and prompt service. A a a a a a a a a a a a a a a a a a a a a . More

by RENAE165
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think It was Matthew and he was excellent.
March 05, 2021

Very fast, friendly and enjoyable experience! Will definitely be back to Thornton Chevrolet! Wait time was minimum and waiting room as nice and roomy!! Yes! More

by vickilist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh Boyd
Mar 23, 2021 -

John Thornton Chevrolet responded

Thank you for your review! We are so glad that we exceeded expectations and look forward to assisting you with any of your vehicle needs in the future.

March 04, 2021

Service writer worked diligently to get repair done. HIs effort was appreciated.. I was keep informed of status by service writer and he made sure job was done to my satisfaction. More

by RON@RONWIDENER.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
March 04, 2021

When I got my car back I noticed the Chevy Logo on the trunk was hanging but it was loose prior so not too much of a big deal. I could have warned to be gentle with it. But other then that service was exc More

by Timothy Wheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

I am pleased with this dealership. I cannot say how pleased I am with there attempts to make me happy. I will continue with my future activities with them. More

by David Hotaling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

The visit was good the did a excellent job fixing my car and explaining all the services my car will require to back on the road More

by speciall_kay2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
March 02, 2021

excellent service and very competent staff. The evaluation of repairs and replacement of needed parts was absolutely great. All staff personnel were extremely hospitable. Thanks More

by jtwhis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cuquejo
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