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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,526 Reviews

1,526 Reviews of John Thornton Chevrolet - Service Center

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February 27, 2021

everyone was curtious and friendly--the tech explained what was going to accure while i waited--and they took care of me in a timely manner More

by hcross3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Hedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2021

DION, MISS THOMPSON AND MIKE REPRESENT THORNTON'S CHEVROLET WELL. PLEASANT AND GREAT PEOPLE TO WORK WITH....... I ENJOY MY EXPERIENCE AT THORNTON'S...... THANK YOU WAYNE SNIPES 910-987-9935 More

by wayne snipes
Recommend Dealer
Yes
Employees Worked With
Marva Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino Hill, Mike Cuquejo, Cody Hill
February 23, 2021

Great customer service. Dropped car off and was called sooner than expected that it was ready for pickup. Price ended up being cheaper than I was originally quoted. That was a pleasant surprise! More

by MR_KELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
February 19, 2021

Everything was fine, I got a tire rotation & they didn’t or forgot to reset my tire pressure sensor. So have to take it back to for that. More

by ECKNOZZIOJ69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamal?
February 16, 2021

I greatly appreciate your entire service department. During my vehicle's repair and maintenance the parts were in stock and the process was short and painless. More

by Clifton65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2021

Came in for general maintenance for my 2018 equinox. The service is waaaay better than Steve Raymond Chevrolet. Quick. Friendly. Everything was fine. Thank you. More

by Jlew792
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
February 13, 2021

I'm very thankful that Kurt, Marva, and Reggie were able to fix the issue we had with the Bedline replacement. They worked quickly to fix the problem and remained courteous along the way. Thank you to those More

by Rosalind Gardner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marva Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Hedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener
February 10, 2021

Excellent service Matt was good in explaining everything with what my questions are I felt my car runs good after the service I will be back my next schedule of service More

by CECILIOJ2964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
February 08, 2021

They are super! The oil change is a good value for the money. They also replaced my tired and helped me out when I had a minor issue with one of them. More

by MissionKatGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermald Passmore
February 08, 2021

Reggie, service advisor was extremely knowledgeable about the engine losing oil and explain the danger of the problem and GM does not stock parts for 2004 Cadillac. He asked if I would be interesting in loo More

by gpeek0313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Gomez
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