John Thornton Chevrolet - Service Center

I’m very happy to have John Thornton Chevrolet as the maintenance service provider for my vehicles. Thank you all for everything and be safe. maintenance service provider for my vehicles. Thank you all for everything and be safe. More

Setting up service was easy. My appointment is for Friday, April 9, 2021. I will evaluate that appointment after my visit to the dealership. Thank you. Friday, April 9, 2021. I will evaluate that appointment after my visit to the dealership. Thank you. More

They were very helpful and solved my car issues. I also appreciated how quickly I was seen and good the customer service was during my visit. appreciated how quickly I was seen and good the customer service was during my visit. More

Mr. Myrick had a calm and engaging demeanor. He was knowledgeable about his products and is able to show ways to help meet his client's interests. knowledgeable about his products and is able to show ways to help meet his client's interests. More

I was a bit perturbed when I arrived. I had an appointment however the advisor said they "may" not get to diagnosing my car because I was leaving the vehicle instead of waiting for it. This is a r appointment however the advisor said they "may" not get to diagnosing my car because I was leaving the vehicle instead of waiting for it. This is a ridiculous policy and I expressed as much- the only thing needed for an appointment/diagnosis/repair is the vehicle- not me sitting all day in the waiting area. HOWEVER the problem was diagnosed and repaired all in the same day in a timely fashion! I was super impressed with the quality of work and value for services rendered! Will be going back for sure! More

The entire staff is always pleasant and professional especially young Matt. He is very easygoing and explains services provided in a way you can understand. especially young Matt. He is very easygoing and explains services provided in a way you can understand. More

Excellent service department and advisor’s.Always Excellent service department and advisor’s. Always knowledgeable of the work that needs to be preformed. Job completed in a timely manner. Friendly a Excellent service department and advisor’s. Always knowledgeable of the work that needs to be preformed. Job completed in a timely manner. Friendly and courteous.. More

John Thorton Chevrolet takes care of business. I tried another Dealership first and they put me off for a month, waiting for parts. Less than 3 hours at JT, my car was repaired. Thank you JT Chevrolet. another Dealership first and they put me off for a month, waiting for parts. Less than 3 hours at JT, my car was repaired. Thank you JT Chevrolet. More

When I showed up for my appointment, I was told an oil change takes 90 minutes as they are always overbooked. Why make appointments if you cannot keep up? An oil change should take 30 minutes tops. change takes 90 minutes as they are always overbooked. Why make appointments if you cannot keep up? An oil change should take 30 minutes tops. I was also told that I needed a recall issue fixed while I was there- another hour... this should have been conveyed to me when I made the appointment. The service tech was friendly, but he had no control over how long the appointments take. I also am not positive of who helped me- they are all wearing masks. More

I have brought my car to Thornton Chevy before and have always been pleased. They finished when they said they would. My only issue was that my service rep didn't call me regarding the status of my car, in always been pleased. They finished when they said they would. My only issue was that my service rep didn't call me regarding the status of my car, instead I had to call him. More