John Thornton Chevrolet - Service Center

Jarrod Powell was great to work with. Wifi was a bit slow, but numerous customers int he waiting area (showroom). Issue was fixed under warranty so all is good so far. slow, but numerous customers int he waiting area (showroom). Issue was fixed under warranty so all is good so far. More

Returning customer, in for a routine oil change Same helpful, kind crew as 2 years early when I first bought my 2019 Traverse. I ended up leaving with a new 2020 Traverse helpful, kind crew as 2 years early when I first bought my 2019 Traverse. I ended up leaving with a new 2020 Traverse More

Happy and satisfied with the Excellent service and attention. Employees treatment with kindness, cleanliness of the place and I would definitely recommend this place for your car. attention. Employees treatment with kindness, cleanliness of the place and I would definitely recommend this place for your car. More

Entire experience and visit was great. Derek had everything ready to go and my truck was ready. Super quick and efficient. Entire staff was very nice and receptive. Exceptional service!!!! everything ready to go and my truck was ready. Super quick and efficient. Entire staff was very nice and receptive. Exceptional service!!!! More

Great service and timely updates . Seem genuine and not just upsell. Service staff cared about vehicle and took time to really fix issue. No issues just upsell. Service staff cared about vehicle and took time to really fix issue. No issues More

I enjoyed taking to Veronica Gomez, she was very friendly and pleasant to talk to. And she is very knowledgeable about trucks and almost was able to sell me a truck for my son. If I had the money I would hav and pleasant to talk to. And she is very knowledgeable about trucks and almost was able to sell me a truck for my son. If I had the money I would have bought One from her. More

I had repair work done last November and recently received a recall letter regarding a possible refund towards that repair. I stopped in and spoke to Tim Yates and he was very helpful. An hour after received a recall letter regarding a possible refund towards that repair. I stopped in and spoke to Tim Yates and he was very helpful. An hour after I left he called me with the news that I would receive a refund check in the mail within two weeks for $341.85 of the original cost of $589.70. I am grateful for the quick response. More

The service guys away record true and very efficiency and getting the work done on my vehicle and return it back to me and I am in a reasonable time time getting the work done on my vehicle and return it back to me and I am in a reasonable time time More

Prompt courteous service (especially Bryon Steiner) including handling coordination between body shop and maintenance and including a loaner car. Also keeping up to date on progress. including handling coordination between body shop and maintenance and including a loaner car. Also keeping up to date on progress. More

I have always gone here and will again. BUT, I feel like I was treated rather ugly yesterday. While waiting I went to sit at a table where I could fill forms to admit my father to rehab. I was asked to m I was treated rather ugly yesterday. While waiting I went to sit at a table where I could fill forms to admit my father to rehab. I was asked to move because table was for loaner customers only. No loaner customers came while I was there - one hour and l5 minutes. More