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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,542 Reviews

1,542 Reviews of John Thornton Chevrolet - Service Center

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October 22, 2020

Very little update , whenever I needed to know the status of my vehicle I had to call . Dealership had my truck for a month . Poor More

by sharneaboykin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tim Yates
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2020

As always, the staff was professional, courteous, and explains everything as well as answering all my questions. I love being able to make an appointment which cuts down my wait time. More

by CROSSTERRY@BELLSOUTH.NET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roderick Passmore
October 20, 2020

The service center is ok. It could be better communication when it comes to advising of issue of vehicle. I had to call and find out the issue and time frame of my repair. More

by NESHA068
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cuquejo
October 20, 2020

Good customer service. Good work. I think $300 for a new battery is pretty ridiculous! At the prices Thornton Chevrolet are charging I feel they should have better coupons and incentives for repeat customer More

by MOATONM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
October 20, 2020

Love this place they get you in and out! I would recommend them to all of my family and friends!! If you want your car serviced see them More

by FELICIAWELLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Strickland
October 19, 2020

Great work and timely. Everyone is very professional and makes you feel welcome. Service Tech always go over work done and advise if anything else required. More

by DGLIDDEN122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2020

I called to schedule an appointment for oil change, and was told they had a cancellation for the day. I was very impressed with the response I received upon arrival and no problem working me in. Was a litt More

by THEMCGAUGHEYS
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roderick Passmore
October 15, 2020

Tim was very helpful! And was knowledgeable! As well as friendly! Thanks Tim!! In the near future I look forward to partnering up with one of the Amazing staff at John Thornton! More

by PRETTY-EYES01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2020

As always prompt, courteous and professional and I wouldn’t have it any other way . I truly enjoy being treated like family by you all. Keep up the great work More

by aishaljames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2020

Very pleased with the service I received from JT Chevrolet. First class advisor and timely return of my car. Will continue to use this dealership. Thanks again. More

by sburris62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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