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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,557 Reviews

1,557 Reviews of John Thornton Chevrolet - Service Center

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November 06, 2020

I made an appointment with Mr. Cuquejo to have my Blazer serviced the following week. Mr. Strickland took care of things when I came in for a routine oil change, and everything was done efficiently as I've More

by JBR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland, Mike Cuquejo
November 05, 2020

Working with this team was a wonderful experience!! They went above and beyond to make sure of my safety and vehicle was taken care of from the front of the dealership to the back of the dealership!! Great More

by TEL578
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Ramsdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Hedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Slaton, Vance Robinson
November 04, 2020

Matt was great. He was able to answer all of my questions!! Please share with him that I was appreciative of his excellent customer care. More

by BREANDRA.THOMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
November 04, 2020

great job, thank you, Steve Reid went out of his way to help me I appreciate that Explained things I needed to know about my car. Thank You More

by rcsmith5640
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Strickland
November 04, 2020

I have used this dealership for more than a decade and they never disappoint. Great customer service and work on my vehicle. Highly recommend Thornton Chevrolet. More

by krmetcalf6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2020

Returning customer, in for a routine oil change Same helpful, kind crew as 2 years early when I first bought my 2019 Traverse. I ended up leaving with a new 2020 Traverse More

by Mz 2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin in finance dept, Dino Hill, Bill O'Hara
October 29, 2020

Jarrod Powell was great to work with. Wifi was a bit slow, but numerous customers int he waiting area (showroom). Issue was fixed under warranty so all is good so far. More

by DON.CRABTREE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2020

Happy and satisfied with the Excellent service and attention. Employees treatment with kindness, cleanliness of the place and I would definitely recommend this place for your car. More

by JOSE_CASTRO2516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland, Mike Cuquejo
October 28, 2020

Entire experience and visit was great. Derek had everything ready to go and my truck was ready. Super quick and efficient. Entire staff was very nice and receptive. Exceptional service!!!! More

by jstilley730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino Hill
October 27, 2020

Great service and timely updates . Seem genuine and not just upsell. Service staff cared about vehicle and took time to really fix issue. No issues More

by nquarles10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RJ
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