John Thornton Chevrolet - Service Center
Lithia Springs, GA
1,542 Reviews of John Thornton Chevrolet - Service Center
Friendly. Kept their word. Professional. Excellent workmanship. Richey was available, took us in. Agreed to also have my routine oil changed during the body shop work. workmanship. Richey was available, took us in. Agreed to also have my routine oil changed during the body shop work. More
Great experience! Matthew was very professional and explained my service needs in detail. This was my first visit to Thornton Chevrolet but it won't be my last. explained my service needs in detail. This was my first visit to Thornton Chevrolet but it won't be my last. More
Fast, friendly, service, Reginald Widener is my service coordinator, he always is on top of his game, keeps me informed, and includes information that I need. Of course other people there are very kind an coordinator, he always is on top of his game, keeps me informed, and includes information that I need. Of course other people there are very kind and are just as important as they are a team! More
Horrible customer service skills and experience they did not rotate my tires nor did they top off my fluids and they over charged me for air filters engine and cabin air filters not rotate my tires nor did they top off my fluids and they over charged me for air filters engine and cabin air filters More
They diagnosed and fixed my problem with no hassle. Service was great! I also received a free CarFax report after a previouw service. I highly recommend this dealer. Service was great! I also received a free CarFax report after a previouw service. I highly recommend this dealer. More
I went to get an oil change and when I got my car back my tires were not rotated and I know because my only tire with no cap was still located at my front passenger side so I want be going back because yall tires were not rotated and I know because my only tire with no cap was still located at my front passenger side so I want be going back because yall went up on oil change prices then yall not doing the whole job then dude tell me they not gone charge me for it ... thats not what I want I wanted the job done properly and what ALL CAME WITH THE JOB I MIGHT AS WELL GO TO THE LOCAL MECHANIC More
Matt was great - worked me in without an appointment because I was there with my son getting his car out of the body shop, allowing me to make one trip to do both! Service was done in about an hour - r because I was there with my son getting his car out of the body shop, allowing me to make one trip to do both! Service was done in about an hour - really good with no appointment. Thanks Matt and John Thornton Chevrolet! More
This is my first time dealing with the service department with John Thornton Chevrolet and so far, so good. The service was excellent, I was in and out in a timely manner. I would recommend the service dep with John Thornton Chevrolet and so far, so good. The service was excellent, I was in and out in a timely manner. I would recommend the service department at John Thornton Chevrolet to my friends and family. More
M. Gwen was excellent!! Great customer service! She was very courteous, competent, knowledgeable, provided excellent customer service, addressed all concerns. She is an overall superb employee. Chevy’s ble very courteous, competent, knowledgeable, provided excellent customer service, addressed all concerns. She is an overall superb employee. Chevy’s blessed to have her! More
Yall charger to much for the quality of work that y'all do that is also why I probably will not tell anyone to have their car serviced by y'all do that is also why I probably will not tell anyone to have their car serviced by y'all More