John Thornton Chevrolet - Service Center

The technician that rotated my tires evidently used an air wrench and put the lugnuts on so tight that I broke the wrench that came with the truck getting off a flat tire. He should be using a torque wren air wrench and put the lugnuts on so tight that I broke the wrench that came with the truck getting off a flat tire. He should be using a torque wrench More

The only thing wrong was they did not have a part that i needed. So i would have to make another appointment to go back needed. So i would have to make another appointment to go back More

Customer service was excellent. They diagnosed the issues and resolved it at the time they said they would and it was ready to pickup the next day. I will continue to be a customer over at John Thornton for and resolved it at the time they said they would and it was ready to pickup the next day. I will continue to be a customer over at John Thornton for years to come. More

The service was great. It took a little longer than usual but I enjoyed the downtime. I am a happy customer, as usual. Thanks a lot! usual but I enjoyed the downtime. I am a happy customer, as usual. Thanks a lot! More

Great Job once again in the service dept. Mr. Reggie worked real hard to make my repair go very smooth on my last visit. And I always tell my friends of the great service. Everyone I deal with Billy i worked real hard to make my repair go very smooth on my last visit. And I always tell my friends of the great service. Everyone I deal with Billy in Parts, Reggie in Service and of course the care and concern Steven Reed always show me. More

Reggie was Great!! Was met as soon as I drove in. They were waiting for me. The service was a easy and was in and out very quickly. were waiting for me. The service was a easy and was in and out very quickly. More

Always treat me like familyJarod in service is so nice and helpful. Steve Reed is always so helpful and friendly. It’s like we have friends for ever and have been for years. and helpful. Steve Reed is always so helpful and friendly. It’s like we have friends for ever and have been for years. More

Excellent...Our car broke down on a Sunday night and contact was initiated with their Management Team. We were able to drop the vehicle off that night, had the problem diagnosed and car was returned in contact was initiated with their Management Team. We were able to drop the vehicle off that night, had the problem diagnosed and car was returned in a most timely fashion. More

Making an appointment is easy and my truck was received immediately. Let me know my truck is ready sooner. I had to go to work. immediately. Let me know my truck is ready sooner. I had to go to work. More