John Thornton Chevrolet - Service Center

Always successful Once again Thornton Chevrolet service department help me resolve my car issues and get back on the road. Bryon Steinke is always helpful, responsive, Once again Thornton Chevrolet service department help me resolve my car issues and get back on the road. Bryon Steinke is always helpful, responsive, and courteous. More

new customer to area New to the area, experience was painless, arrived on time & car was serviced right away. Everyone was very patient & courteous . When received car wa New to the area, experience was painless, arrived on time & car was serviced right away. Everyone was very patient & courteous . When received car was a little disappointed that the car had not been washed. Dealership I purchased truck at washed serviced vehicles as a courtesy. More

new to the area I am a new resident to GA and was in need of an oil service. I called and spoke with Tracie who provided wonderful customer service. She was able to f I am a new resident to GA and was in need of an oil service. I called and spoke with Tracie who provided wonderful customer service. She was able to fit me in same day. Upon arrival I got with Matt who had my vehicle taken care of. I went to parts and picked up a hat and shirt while I waited. Staff was wonderful all the way around the house. You gained a new customer. Thank you so much! More

Excellent Service Got in fast. Advisor was friendly and knowledgeable, Technicians did an exception fixing my issue. Took a little longer than expected job the job to b Got in fast. Advisor was friendly and knowledgeable, Technicians did an exception fixing my issue. Took a little longer than expected job the job to be completed, but in the end these guys were great. More

Quick and to the Point! Superb customer service, and quick turn around-time! I went by yesterday without an appointment. As soon as I got there I was greeted, and the repairs Superb customer service, and quick turn around-time! I went by yesterday without an appointment. As soon as I got there I was greeted, and the repairs were done in record time. Tim told me to give it 2 hours for the repairs. I thought, only 2 hours without an appointment, great! To my surprise my car was ready in much less time, and I was well on my way! Thanks for the awesome customer service! More

Jarrod in the service department always takes great care of everything for me and makes the visit to the dealership a very pleasant experience. Could not be happier. of everything for me and makes the visit to the dealership a very pleasant experience. Could not be happier. More

Glad for appointments! Glad they have appointments for oil changes! Hate that bogus extra "shop charge for repair order" of $4.79 they started adding on to any service...it Glad they have appointments for oil changes! Hate that bogus extra "shop charge for repair order" of $4.79 they started adding on to any service...it's a mystery to me. More

Worst service ever. I am so disappointed in this hometown dealership. Waiting 3 hours for an oil change and tire plug is not acceptable. Disappointed hometown dealership. Waiting 3 hours for an oil change and tire plug is not acceptable. Disappointed More

Bryon helped me on numerous days to remedy the problems I was having with my new Suburban. All problems taken care of thanks to Bryon! was having with my new Suburban. All problems taken care of thanks to Bryon! More