John Thornton Chevrolet - Service Center

Quick and efficient I dropped my car off to have the ac looked at, before I returned from having breakfast it was complete and I was on my way. I dropped my car off to have the ac looked at, before I returned from having breakfast it was complete and I was on my way. More

no work I had an appointment to have my car repaired that was going to be up to 4 hours. At 3 1/2 hours the guy came out and they had not started. He said my I had an appointment to have my car repaired that was going to be up to 4 hours. At 3 1/2 hours the guy came out and they had not started. He said my gas tank was almost full and if they repaired it they would have to drain my tank and I would loose all my gas. He said do you want to do that? I said no. I came from Carrollton so it was already an hour there and an hour back home. He also said something about two different prices. He said it would be cheaper to send it out. When I ask about making another appointment, he said wait until your gas is low. I knew when it would be low and he still would not make it. He also ask me what he quoted me for having it repaired and said an amount and it was totally different. I am not sure if he was trying to pull one over on me because I am a woman or he didn't know any better. More

Waited 3 hours just to be told the engine mount was what making my car’s transmission to act up, I’ve been around automobiles along time but never heard of a transmission doing what this one does. making my car’s transmission to act up, I’ve been around automobiles along time but never heard of a transmission doing what this one does. More

Service I had bought new tires had to go back the the service center to have them rebalance after having them rebalance my truck rides a lot better I had bought new tires had to go back the the service center to have them rebalance after having them rebalance my truck rides a lot better More

Great service This was my first time at this dealership for service..Service was great, cost was reasonable and the repairs were completed on time. Will come back a This was my first time at this dealership for service..Service was great, cost was reasonable and the repairs were completed on time. Will come back again when I need service. Service advisor and the service manager were very helpful, friendly and professional. More

This time around I was very pleased with the services I received. They were quick and even though it cost me a pretty penny. I’m glad that I was able to get my car completely fixed. And in 24 hours!! Thank received. They were quick and even though it cost me a pretty penny. I’m glad that I was able to get my car completely fixed. And in 24 hours!! Thanks Mike & go team Chevy! More

They were honest,fast,and efficient .very friendly and answered questions with great knowledge. I will definitely recommend to family and friends and will do future business with them answered questions with great knowledge. I will definitely recommend to family and friends and will do future business with them More

They took good care of my truck and the service was done right. I waited in a spacious area and was able to work while I waited. right. I waited in a spacious area and was able to work while I waited. More

Forced to wait 3 hours for a simple request for an oil change and rotation. Had an appointment at 11am. I finally left at 2pm change and rotation. Had an appointment at 11am. I finally left at 2pm More

Bryon is an excellent service advisor who took care of my problem in a timely fashion. Would definitely recommend using him when needing service. Would use again! problem in a timely fashion. Would definitely recommend using him when needing service. Would use again! More