John Thornton Chevrolet - Service Center

Repairs My truck was in for repairs up on the inspection they found the frame on my truck in the front was broken it had to be repaired to add that cost to wh My truck was in for repairs up on the inspection they found the frame on my truck in the front was broken it had to be repaired to add that cost to what had to be done was 3000.00 + contacted GM no help but Thornton came to my aid to help lower my cost. GM said my truck was out of warranty to me this was a safety but they didn’t look at it that way. Thanks to Thornton for helping me out. More

We always have prompt and efficient service. Staff is pleasant and keep us informed of progress we will certainly continue to use Thornton Chevrolet and will recommend to your friends. pleasant and keep us informed of progress we will certainly continue to use Thornton Chevrolet and will recommend to your friends. More

Excellent service! Reggie was the best! Very professional and very nice. He afford a solution to my scratched up wheels and I was very happy I had them repaired!! They look brand new now!! Thank professional and very nice. He afford a solution to my scratched up wheels and I was very happy I had them repaired!! They look brand new now!! Thanks Reggie for all your help! More

I had to leave my vehicle all day and overnight for service. Mike arranged a shuttle ride to take me back home and he kept me apprised of the mechanic's progress. The mechanic was able to get the work service. Mike arranged a shuttle ride to take me back home and he kept me apprised of the mechanic's progress. The mechanic was able to get the work done and Mike called the next morning to advise me that my vehicle was ready to go. After I got my vehicle back, I was unable to pair my phone to my vehicles Bluetooth. I went back inside and Mike was able to assist me promptly. More

The staff was very kind and helpful! They made me feel welcome from the start. The service went smoothly. I will definitely be coming back. welcome from the start. The service went smoothly. I will definitely be coming back. More

The service representatives are courteous and nice. The seem to be attentive to the customers needs. Very helpful. Provided all information needed to contact the manufacturer regarding my issues. seem to be attentive to the customers needs. Very helpful. Provided all information needed to contact the manufacturer regarding my issues. More

Great Service I was in and out after my appointment and the service technician was very informative. The technician went beyond what my appointment was scheduled f I was in and out after my appointment and the service technician was very informative. The technician went beyond what my appointment was scheduled for. More

Everybody in your service department is great. Jarrod was very informative. I don’t have a Lotta good things to say about Goodyear tires. My truck only had 30,000 miles on it and both the front tires were de very informative. I don’t have a Lotta good things to say about Goodyear tires. My truck only had 30,000 miles on it and both the front tires were deemed to be bad. This was not covered under the warranty and I was given the option to get good year again. Why would I get Goodyear tires again More

Fair Could improve customer service Matthew was awesome and so was Kurt the Service Manager but the first guy I went to Did not have good customer service at all Matthew was awesome and so was Kurt the Service Manager but the first guy I went to Did not have good customer service at all More

It took too long for an oil change. I don't like that staff isn't required to wear a mask. I had bad service after I purchased the vehicle. Also, I should have had 2 free oil changes when purchased the v staff isn't required to wear a mask. I had bad service after I purchased the vehicle. Also, I should have had 2 free oil changes when purchased the vehicle, but per the service it was only 1. More