John Vance Cadillac Buick GMC

Expect The Unexpected After being turned down from a couple of dealerships due to negative equity one could understand my frustration and hopelessness but that all changed After being turned down from a couple of dealerships due to negative equity one could understand my frustration and hopelessness but that all changed when I visited Vance Auto Group in Perry Oklahoma. It was a couple of hours before the dealership closed when John received the call that I was coming to visit him from Oklahoma City, which is about an hour drive but this didn't detour him from saying "come on in". As I walk through the door I am greeted by Shane Jansson and I was addressed by name which is surprising because most "salesmen" don't put that much effort into making your experience personable. Shane then showed me the car that I was interested in and explained every inch of the vehicle just so I would be educated on my purchase. In my experience the next process is the most draining part of purchasing a vehicle which is the financing part but I can honestly say the process went smooth. Shane and Warren (finance manager) made sure I was comfortable with every step. When all of the paperwork was complete Shane walked me to my new Acadia and I notice that he went out of his way and had a water bottle waiting for me in the cup holder of my new car! This maybe a small gesture to some but it's huge for me because like I stated before most salesmen don't make the car buying experience personable and I also think he put my satellite radio to a station that he thought I would like! Expect the unexpected with the Vance Auto group! More

The entire staff at Vance Auto Group was very helpful and friendly. We were very pleased with our experience here and appreciated how easy Robert made the financing part of it. friendly. We were very pleased with our experience here and appreciated how easy Robert made the financing part of it. More